'Culture of responsibility' for the social Web

This deserves notice: "What we need in response to this and other equally alarming cases is a new culture of responsibility where government, industry, schools, parents and the kids themselves share differing and overlapping responsibilities for what happens online so that Megan's untimely death is not repeated, nor the emergence of a cyber lynch mob ever needed again," wrote Stephen Balkam, CEO of the Family Online Safety Institute, in the Huffington Post. He was referring to what the most intelligent response to the Megan Meier tragedy (see "Indictment in Megan Meier case" here) would be. I agree wholeheartedly. It's the next phase of online-safety advocacy: calling for and contributing to a concerted collective effort toward an online culture of responsibility - a sense of citizenship online as well as off - starting with the first references to it at home and school. [See also "Imposter profiles: No easy solution."]

More polite in virtual worlds?

CNET asks that question, and I think it's an interesting one - especially given a growing public discussion about cyberbullying and why some people are so nasty on the Web (see my earlier post on this). The question is: Are people more polite in online worlds and games with avatars than in, say, social-networking sites? And is it because there are avatars - visual representations of ourselves - instead of just text and the anonymity associated with it? Maybe virtual worlds (like Teen Second Life, Whyville.net, and There.com) are logical "places" to teach cybercitizenship and cyberethics, then. Parents, educators, and online-safety advocates concerned about social behavior online and cyberbullying might consider putting heads together with operators of tween and teen spaces online to consider making this a component of virtual worlds for youth. See also ZDNET's "When cyberbullying hits teens."

Ethics & media literacy: Facebook in their yearbooks

Students at a Washington, D.C.-area high school found some of their Facebook photos published in their school’s yearbook, the Washington Post reports. There were pictures of everything from tailgate-party drinking to cellphone portraits to silly antics among friends. “Desperate and crunched for time, yearbook staffers resorted to filling pages with photographs downloaded from student Facebook pages. They did it largely without the permission of students and without crediting photographers.” The Post writer suggests the incident illustrates “how complacent the denizens of Internet vanity sites have become” about sharing their private lives. Maybe so. I think this just points to another piece of the cyberethics training that’s needed – the media-literacy piece. This piece of the training deals with issues like cut ‘n’ paste plagiarism and copyright theft. Here’s coverage from the Student Press Law Center.

Cyberethics training needed

“She was a little big for her age, her face still chubby and prepubescent,” writes ZooeysRoom.com’s Kaley Noonen in Edutopia.org. “She pulled me aside after the cyberbullying workshop I'd just given to a room full of 20 middle school girls. She looked as though she were hiding something. ‘Would you help me get my MySpace page shut down?’ she asked.” The girl explained to Kaley that an ex-friend had used her password to hijack her MySpace profile and proceed to bully her by posting “all kinds of malicious [sex-related] lies” about the girl on it.

As hard as that is to read, anecdotes like Kaley’s and so many others from teens, reporters, and other experts are not unusual. Then there’s…

The brand-new finding from the Pew Internet & American Life Project that some 8 million US 12-to-17-year-olds have been bullied (see this issue).

The recent finding from the Crimes Against Children Research Center about the fine line between bullying an victimization: “Youth who engage in online aggressive behavior making rude or nasty comments or frequently embarrassing others are more than twice as likely to report online interpersonal victimization” (see this summary), and…

All this points to a serious and growing need for ethics training. Kaley quotes a 2005 Pew/Internet study that found girls are “now considered the ‘power users’ of online communication tools. This kind of power needs to be tempered by ethics training. You wouldn't give a 16-year-old girl a chainsaw without warning her of its dangers, yet with a keystroke, many girls are capable of carving up names, reputations, even entire lives with cheerful indifference.”

At the end of his 10-part Internet-safety series, author, public-policy expert, and dad Adam Thierer writes that “one of the most important parenting responsibilities involves teaching our children basic manners and rules of social etiquette.” Helping them apply those basics in their online experiences is equally important, he suggests, offering eight “sensible rules” for online behavior. Rule No. 1 is “Treat others you meet online with the same respect that you would accord them in person.”

Kaley takes it a step further when she teaches middle-schoolers what empathy means – with a real-time demo of their own completely non-empathetic reactions to a photo of Britney Spears with her head shaved and dark circles under her eyes (see the article for those heartless reactions).

One thing is clear: If we don’t want our children to be victimized themselves, we need to talk with them about treating people online the way they would to their faces, and if someone else is cruel online, not to make the situation worse by participating. Note one high school student’s intelligent attitude:

"’I've heard of [cyberbullying] and experienced it. People think they are a million times stronger because they can hide behind their computer monitor.’ This student called them ‘e-thugs,’ while displaying his own maturity about the practice: ‘Basically I just ignored the person and went along with my own civilized business’.” [This is on p. 5 of the Pew/Internet report, also quoted in InternetNews.com’s coverage.]

More on this

The latest numbers: My summary two weeks ago of the Pew Internet & American Life Project's just-released study on cyberbullying in the US, based on both a survey of and focus groups with teenagers.

Cyberbullying's seriousness. In a commentary at MSNBC, Helen Popkin suggests we need to come out of denial about cyberbullying’s seriousness, especially when dealing with not-yet-fully-developed teenage brains. But we also need to acknowledge, she suggests, that this new/old social ill is certainly not “owned” by teens – and she’s right. There is a lot of ugly online harassment being committed by adult bullies too, male and female.

An adult’s-eye-view of social-networking etiquette at The Times of London: Note No. 8 in writer Jack Malvern’s “A Guide to Internet Manners” at the bottom: “The golden rule for Facebook Etiquette is the same as for manners generally. Manners mean how we behave in society. Treat others as you would like to be treated yourself. And this does not mean having to admit every unknown Tom, Dick and Harriet to your friendship.”

Mobile bullying across the pond – one in five 11-to-19-year-olds in the UK have been bullied either via phone or the Internet, the BBC reports.