FCC's positive new plan for digital literacy & Net safety

This morning Elmo of Sesame Street helped Julius Genachowski of the FCC launch the child- and family-empowerment part of the FCC's universal broadband plan (trying to understand Mr. Genachowski's job, Elmo asked, "So you're the chairman of the Funky Chicken Club?"). But before Elmo joined him, the Federal Communications Commission's chairman spoke of the "four pillars" of broadband Internet for US families:

Digital access – "every child should have broadband access," Genachowski said, and one of every 4 kids is missing out. "Anything less than 100% access is not good enough," because "every child must benefit from digital opportunities and do so safely."

Digital literacy "doesn't just mean teaching children basic digital skills" (though that's important, too, he said), "but also teaching children how to think analytically, critically, creatively" and to "teach media literacy." He said that both digital and media literacy skills are particularly critical, given how much time the average child spends a day in and with digital media. "This is not just a good idea," he said, "it's increasingly a job and citizenship requirement"....

Digital citizenship – Genachowski said the FCC plan is not just about giving children access and teaching them how to use the tools, but also teaching them how to be responsible community members, which gives them "the ability to participate in a vibrant digital democracy" (I'd argue in democracy, not just the digital kind; we adults keep thinking in this binary, delineating virtual/real, online/offline, digital/non- way). He also acknowledged the challenges to this effort, including online "anonymity," which masks the impacts of their online behaviors on others.

Safety – The FCC chair mentioned first the risk of online harassment, saying "43% have been cyberbullied, and only 10% have told someone." He also referred to distracted driving and inappropriate advertising. My connection to the event's live video streaming was a little sketchy, so the fact that I didn't hear a reference to "predators" in the mix could've been due to my connection; but his starting with cyberbullying was an important high-level acknowledgement of the findings of the Internet Safety Technical Task Force, which some attorneys general have sought to discredit (see this for examples and a link to the ISTTF report). Schools often turn to law enforcement as their authority on Internet safety, so fears not grounded in research which are generated by senior law enforcement officials and published in their Web sites could be an obstacle to 21st-century learning and universal broadband adoption.

Though the plan is positive, Genachowski acknowledged children's experiences with media certainly aren't always: "Parents are asking themselves whether they should be embracing new technologies or worrying about them. The answer is, we have to do both," he said, as EnterpriseNetworkingPlanet reports.

To help parents and schools, he announced a "digital literacy corps to mobilize thousands of technically-trained youths and adults to train non-adopters," my ConnectSafely co-director Larry Magid reported in CNET; a plan to get public libraries "more broadband capacity"; "a national dialog" in the form of FCC-hosted town meetings around the country; a new section of FCC.gov for kids and parents; and an interagency working group on online safety (something I've been hoping would happen for a while), which certainly includes the Federal Trade Commission and its pioneering work on virtual worlds and free, well-written Netcetera booklet.

"Let's focus on what parents can do" in helping their kids have positive experiences with digital media, "not on what they can't," Genachowski concluded. Exactly, Mr. Chairman. Last July ConnectSafely made exactly that point in "Online Safety 3.0: Empower and Protecting Youth": "To be relevant to young people, its intended beneficiaries, Net safety needs to respect youth agency, embrace the technologies they love, use social media in the instruction process, and address the positive reasons for safe use of social technology. It’s not safety from bad outcomes but safety for positive ones."

Related links

"Multimedia in the Classroom - The Future Is Here" a video in which New Jersey middle school teacher Marianne Malmstrom (as avatar Knowclue Kidd) describes and illustrates what a powerful teaching tool machinima (like animated video, cinema+machine, or moving screen capture) is for young new-media producers and sharers (Generation Video?)

"I Need My Teachers to Learn," a musical plea for 21st-century learning from students' perspective, written, performed, and produced by educator and tech integration specialist Kevin Honeycutt in Hutchinson, Ks. (thanks to California educator Anne Bubnic for pointing it out)

"'21st-century statecraft' at home and school"," which I blogged because inspired by Secretary of State Clinton's vision for Internet freedom and call for creating "norms of behavior among states." She got me thinking about how we need to start here at home, in homes and classrooms, promoting and modeling norms of good behavior online as well as offline, something that the FCC, FTC, and Department of Education are now addressing!

"How to teach Net safety, ethics, security? Blend them in!"

The Web page where you'll find the video of Chairman Genachowski's speech today.

How to teach Net safety, ethics, security? Blend them in!

US K-12 students aren't getting adequate instruction in "cyberethics, cybersafety, and cybersecurity," according to a just-released study sponsored by the National Cybersecurity Alliance and Microsoft released today. The survey, of more than 1,000 teachers, 400 administrators, and 200 tech coordinators, found that – although over 90% of administrators, teachers, and tech coordinators support teaching these topics in school – only 35% of teachers and just over half of school administrators say the topics are required in their curriculum. A bit of pass-the-buck thinking turned up in the results too – 72% of teachers said parents bear most of the responsibility for teaching these topics (51% of administrators say teachers do). They're both partly right; it's everybody's responsibility, the experts say (see this). But the thing is, most teachers are already teaching online safety (which includes ethics) and may not even know it. More on that in a moment....

The filtering hurdle

The biggest hurdle to Net-safety instruction may actually be school filters! Note this statement in the study's press release: "The survey also found a high reliance on shielding students instead of teaching behaviors for safe and secure Internet use. More than 90% of schools have built up digital defenses, such as filtering and blocking social network sites...." Then note UK education watchdog Ofsted's finding just last month – that schools using extensive or "locked down" filtering "were less effective in helping [students] to learn how to use new technologies safely." If schools could just teach a lot of what they've always taught, folding digital media in with traditional media (aka books, pencils, etc.), the academic ethics and citizenship they've always "taught" (hopefully modeled and encouraged) will naturally include "cyberethics," for example.

Citizenship is a verb!

A classroom is a community, as is a blog, a team, or the group of people working together on a Google Doc. How do participants/"citizens" treat one another in those various communities as well as in the classroom one? You can't *be* a citizen without a chance to practice citizenship in the community where you're supposed to be a citizen. The same goes for the digital sort; today's social media give us a whole array of opportunities to practice citizenship in online communities.

"Student leadership becomes an engine of citizenship," Sylvia Martinez of GenYes told me in a phone interview recently. I asked her what she meant by student leadership: "It's putting students in charge of something that matters [such as enlisting students to help integrate technology and digital media into the classroom, as GenYes programs do for schools] – giving them responsibility, then watching them, expecting them to do things that show they've accepted the responsibility, and then challenging them to do more," Martinez adds. "It's a cycle. Students are engaged [citizenship as civic engagement – or, in this case, classroom, task, or project engagement] because they're doing something important." So let students help with or run the incorporating of blogs, wikis, Google docs, and nings into class work!

Citizenship is protective

As for "cybersafety," that too is practiced naturally when people are thinking about citizenship (and ethics!) online and offline. How can I say that? Because the research shows that peer harassment and cyberbullying represent the most common risk to students, and aggressive behavior more than doubles the aggressor's risk of being victimized; so civility, respect for others, and citizenship represent the lion's share of safety online for students. [As for the predation risk, which is extremely low for students who are not already deemed "at risk youth," the research shows (see this), the don't-talk-to-strangers-online message and associated fears have gotten through to kids during several years of technopanic; a teacher in New Jersey recently told me that her middle school students are just as afraid of predators as their parents are.]

Media literacy – critical thinking about behavior as well as information in a blog, wiki, Ning, or virtual world – supports citizenship and safety, as students learn to think critically about the motives behind and accuracy of info, comments, photos, text messages, etc. they download and upload, whether the source is a friend, advertiser, or stranger. This is not rocket science!

Students involved in tech integration can also model and help teach good computer and network security practices – that third C in the study mentioned above, Cybersecurity. This, too, is an aspect of good citizenship: protecting our passwords, not being tricked by phishers and other manipulators, and knowing what's needed to protect our computers and networks. Critical thinking is key here, too, because social engineering, or manipulation, is a basic component of phishing and malicious hacking.

Basic ingredients, with or without a recipe

This kind of "online safety" education – learning to behave civilly and ethically online and offline and to respect one's own and others' passwords, identities, and intellectual and physical property at home and school – is not only protective, it's *relevant* to students because they enable all of us to function effectively in a 21st-century media environment.

Martinez told me that half the schools GenYes works with say they don't want a cybercurriculum, and about half very definitely do. So, hey, if any schools do want formal curricula or lesson plans for "cybersafety, cybersecurity, and cybercitizenship," there is no better material than Cybersmart's. Just don't let those big words make you think that this is all about new technology, some sort of add-on to students' life or education, or anything that we haven't all been thinking about and working on together for a very long time!

Related link

You only need one: educator Anne Bubnic's 2.5 pages of "digital citizenship" links, starting here.

From users to citizens: How to make digital citizenship relevant

"Digital citizenship" is a rapidly expanding conversation in the online-safety field. Is it one we should be having? Is it relevant to young people, the "citizens" we all have in mind? On a recent conference panel, Prof. Tanya Byron of the UK seemed to suggest not – too abstract or complicated maybe. I agree with her a lot of the time but not on this point, because I think digital citizenship is what makes online safety relevant to the people Net safety is supposed to protect.

In a participatory media environment, focusing on citizenship helps everybody understand that: 1) they're stakeholders in their own well-being online, 2) they're stakeholders in their community's well-being as well as that of fellow participants (because in a user-driven environment safety can't logically be the sole responsibility of the community's host), and 3) they have rights and responsibilities online. Digital citizens have a right to the support of fellow members, as well as of the community as a whole, and in turn the responsibility to provide support as well as cultivate a supportive environment. As my friends at Childnet International in London say at Digizen.org, digital citizenship is about "using your online presence to grow and shape your world in a safe, creative way, and inspiring others to do the same."

Two other recent conversations got me thinking about how digital citizenship might be made even more relevant to youth:

A student on a conference panel saying, "My friends and I never read the terms of service." (Of course not; they're written by lawyers.)

A colleague in another country wondering if "citizenship" means the same in his country as in mine. ("Digital citizenship" was mentioned a lot at last month's Safer Internet Forum attended by representatives from more than two dozen European countries plus Brazil, New Zealand, and Malaysia - see this account.)

Continuing the latter conversation, I asked my colleague what it meant to people in his country and, reflexively, he mentioned "rights and responsibilities." We all need to talk about this more, probably, but based on what I heard at the Safer Internet Forum and in this conversation, we have a viably universal, workable concept.

What do terms of service have to do with it? On the social Web, services (games, social network sites, virtual worlds, etc.), the communities of users they host, and users themselves all have rights and responsibilities. So I suggest that...

"Terms of service" are really Statements of Rights & Responsibilities but might at least incorporate language to that effect and have terms of both the site's rights and responsibilities and those of its users. Maybe this would help make the statements more readable. It might also help shift thinking away from a narrow legal focus to a broad participatory approach that fits the current media environment (I wrote a bit about community self-regulation or "the guild effect" here).

Service-wide support. Social media services such as Facebook, MySpace, Xbox Live, World of Warcraft, and cellphone carriers support good citizenship, or user rights and responsibilities, not just in terms of service but also in features, documentation, moderation and customer service, and marketing – as an industry best practice.

Support at home & school. Parents and educators blend the online and digital versions of citizenship into conversations and lessons about behavior, empathy, social norms, ethics, and critical thinking from the moment children begin using technology, at least in preschool.

The equation's incomplete without all the above, I think. For example, we can't reasonably expect a social site's support of citizenship to end bullying behavior all by itself, but it can help when backed up by similar messaging in users' homes and schools. But "what's the big deal about citizenship?" we might be asked by teens and Tanya Byron. The simplest answer in the research is that people who engage in aggressive behavior online are more than twice as likely to be victimized (see "Digital risk, digital citizenship"), so the civility of good citizenship is protective.

But Tanya, I'm right with you: If "digital citizenship" becomes just another term adults use or yet another "subject" students have to learn – if youth don't see it as their ticket to full, rich, healthy participation and membership in the highly participatory media, culture, and society they find compelling – we're talking to ourselves.

Related links

"A [proposed] definition of digital literacy & citizenship" for educators to consider (send your thoughts to anne[at]netfamilynews.org!)

A team of 12- and 13-year-old New Zealanders won that country's national Community Problem Solving Competition with their project "Creative Cyber Citizens," which uses Hector's World to teach younger students digital citizenship. Hector's World is an internationally recognized educational site designed to teach 2-to-9-year-olds online safety and digital citizenship, the latter now being the main focus Net safety in New Zealand. The winners will now work with a college in NZ to raise money to compete in the International Future Problem Solving finals in the US next May.

"Parents have rules to follow online too," a post in the Facebook blog by parent and CommonSenseMedia.org editorial director Liz Perle. Great tips! I only add one: Approach your children/students and their social media use with respect.

"Online Safety 3.0: Empowering & Protecting Youth"