Post in our forum for parents, teens - You! - at ConnectSafely.org.

Wednesday, March 10, 2010

How Americans 13+ use their cellphones

Text messaging is by far the No. 1 activity of US mobile phone users aged 13 and up, according to the latest figures from comScore. Though talking on the phone isn't even on the list (presumably all cellphone users do that), comScore's January figures show that 63.5% of mobile subscribers send text messages. The other mobile activities on the list are "Used browser" (28.6%), "Played games" (21.7%), "Used downloaded apps" (19.8%), "Access social network site or blog" (17.1%), and "Listened to music" (12.8%). Social networking by phone was the biggest growth area between last October and January, at 3.3% growth over the three months.

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Friday, March 05, 2010

Fresh debate on effects of violence in videogames

The long debate over whether violent videogames increase violent thinking and behavior in players has heated up as the result of a study published in this month's issue of Psychological Bulletin. A Washington Post blog does a great job of presenting both sides of this latest iteration, represented by the study's authors, led by psychologist Craig Anderson at Iowa State University, and the researchers who are the main objects of the study's criticism: Christopher Ferguson and John Kilburn of the department of behavioral applied science and criminal justice at Texas A&M International University. Anderson's study analyzed previous studies of 130,000 male and female players of various ages in the US, Europe, and Japan. In an accompanying commentary in Psychological Bulletin, Ferguson and Kilburn write that the study shows a bias in the studies it selected for review and "found only a weak connection between violent video gaming and violent thoughts and deeds." Check out the article for some other important views on the subject, including that of Cheryl K. Olson and Lawrence Kutner, co-founders and directors of the Harvard Medical School Center for Mental Health and Media, who "studied real children and families in real situations" and published their results in the 2008 study "Grand Theft Childhood," which I blogged about here. [See also "Play, Part 2: Violence in videogames" last July and "Videogames & aggression: New study" about an early stage of Anderson's research.]

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Friday, February 19, 2010

How much teens text: Latest data

US 13-to-17-year-olds send or receive "an average of 3,146 texts a month each" – an average of 10 text messages an hour for every hour they're not either sleeping or in school, MarketingVox.com reports, citing the latest Nielsen figures. For 9-to-12-year-olds, the average is 1,146 texts a month or four an hour. The teen figure was for third quarter 2009, the tween one for the fourth quarter. Compare those youth numbers to the average number of monthly texts for all mobile users: 500. As for methodology, in its blog post about these findings, Nielsen reports that it "analyzes more than 40,000 mobile bills every month to determine what consumers actually are spending their money on."

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Monday, February 08, 2010

Fresh social-Web & Net numbers

If Facebook were a country, it would be the world's third most populous one, after China and India. As for the world's most avid social networkers, Americans are 4th, behind Australians, Britons, and Italians, respectively – The Economist reports in a special report on social networking – followed by users in South Korea, Spain, Brazil, Germany, France, and Japan. The world's most popular social sites are Facebook, Windows Live, MySpace, Chinese portal Baidu, Twitter, Google's social site Orkut (popular in Brazil and India), Hi5, Chinese social site QQ, LinkedIn, and art community site DeviantArt – in that order, based on 10/09 comScore figures and all based in the US unless otherwise indicated. Other big indigenous communities include "Skyrock in France, VKontakte in Russia, and Cyworld in South Korea, as well as numerous smaller social networks that appeal to specific interests such as Muxlim, aimed at the world's Muslims, and ResearchGATE, which connects scientists and researchers." Meanwhile, Nielsen reports that social network sites are the most popular Web destination worldwide, with FB representing 67% of all social site traffic, Mashable.com reports. As for general Internet numbers for 2009, Pingdom.com has some: e.g., 90 trillion emails went out last year (247 billion a day, on average); there were 234 million Web sites as of this past December; and 1.73 Net users as of last September (see that page for more).

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Thursday, February 04, 2010

66% of teens text, only 8% tweet: Study

Though adult blogging remains steady, teen blogging has decreased by half since 2006 – from 28% of teens then to 14% now, according to a Pew/Internet report released yesterday. Eleven percent of Americans 30+ maintain a personal blog right now, Pew adds. Blogging by 18-29-year-olds has decreased, too, but not by quite as much: from 24% of that age group in 2007 to 15% now. Social networking continues to grow – 73% of teens use social sites now (compared to 47% of adults), up from 55% in 2006 and 65% last February – but Twitter use among teens is not high. Only 8% of 12-to-17-year-old Net users use Twitter, compared to about a third of 18-to-29-year-olds (the age group that uses Twitter the most). Compare that teen Twitter use to virtual worlds (about the same) and texting (a whopping 66%). Moving from media to devices: 75% of teens and 93% of 18-to-29-year-olds have cellphones. It's not surprising to parents, I think, when Pew says that, "in the past five years, cellphone ownership has become mainstream among even the youngest teens." That's where the biggest growth has been: "Fully 58% of 12-year-olds now own a cellphone, up from just 18% of such teens as recently as 2004."

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Friday, January 22, 2010

Texting good 4 spelling & reading: Study

In a study of students' texting habits, the British Academy British Academy found no support for the "negative media and public speculation" around young people's texting. In fact, the Wall Street Journal reports, "the kids who used more 'textisms' – abbreviations such as “plz” (please) and “l8ter” (later) [shouldn't that be "l8er"?] – showed higher scores on some spelling, phonetics, reading comprehension and other English language competency tests." The study's authors are Coventry University psychology Profs. Beverly Plester and Clare Wood. In three separate studies of groups of 60-90 8-to-12-year-olds, they found, among other things, that 1) "the proportions of textisms that kids used in their sentence translations was positively linked to verbal reasoning; the more textspeak kids used, the higher their test scores" and 2) "the younger the age at which the kids had received mobile phones, the better their ability to read words and identify patterns of sound in speech." [See also "Major study on youth & media: Let's take a closer look"]

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Wednesday, January 06, 2010

2010 social Web snapshot: Nielsen & Pew

Last year, the time Americans spent social networking grew 277%, Twitter grew 500%, and the average US worker spends five hours a moth visiting social network sites at the office. Oh yeah, and Facebook is the No. 3 site for Americans 65 and older (smart grandparents). All this is according to Nielsen's Fact Sheet 2010. As for general Internet use (not just the social part), Nielsen says there are about 195 million active users in the US, 160.3 million of them broadband users. It says broadband penetration was 93.3% at the end of last year, up 16% from 2008. Pew/Internet, however, just released some more conservative numbers showing that "74% of American adults (ages 18 and older) use the Internet – a slight drop from our survey in April 2009, which did not include Spanish interviews. The breakdowns for Net use by age and ethnicity, respectively, are: 18-29 (93%); 30-49 (81%); 50-64 (70%); and 65+ (38%); and white, non-Hispanic (76%); black, non-Hispanic (59%); and Hispanic, English- and Spanish-speaking (55%). Pew also found that household broadband penetration is at 60%, "a drop that is within the margin of error from 63% in April 2009," and that "55% of American adults connect to the internet wirelessly, either through a WiFi or WiMax connection via their laptops or through their handheld device like a smart phone."

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Thursday, December 03, 2009

New study on 'digital abuse' & youth

New national sexting numbers that have sparked headlines all over the Web about higher-than-ever sexting rates among US youth actually show that 90% have not sent naked photos to someone. Sammy, a San Francisco 16-year-old cited in the Associated Press's coverage and one of the 10% of youth who have sent "sexts," told the AP that he probably wouldn't do it again knowing that sexting could bring felony charges. I think all the above says a lot about the importance of 1) educating teens about this (see ConnectSafely's tips for starters ) 2) reporting surveys accurately, and 3) applying some critical thinking to breaking news. [In CNET's coverage, ConnectSafely.org co-director Larry Magid points out that the MTV/AP study of 1,247 14-to-24-year-olds "confirms what many Internet safety experts have been saying for the past several months: Young people are far more likely to experience problems online from their peers or from their own indiscretions than from adult predators."]

Here are some highlights from the AP/MTV survey:

  • The 50% figure you may've seen in some headlines refers to the percentage of youth who have experienced "digital abuse from the mild to the extreme," including spreading lies, violation of trust, and digital disrespect.
  • 30% have been involved in some type of naked photo-sharing.
  • 10% have actually sent sexting photos, females more than males (13% vs. 9%, respectively)
  • 45% of sexually active youth report being involved with sexting.
  • Young people have complex views of sexting, calling it everything from "hot" and "trusting" to "uncomfortable" and "slutty," and those who don't engage in it calling it "gross," "uncomfortable," and "stupid."
  • In the "dating abuse" area, 22% say their significant others check up on them too often (see other interesting data in that category).
  • 76% say digital abuse is a serious problem for people their age
  • 51% "say they have thought about the idea that things they post online could come back to hurt them"; and only 25% have given at least some thought to the idea that what they post could get them in trouble with the police and 28% in trouble at school.

    There's lots more interesting data, so please click to the pdf summary at AThinLine.org for more.

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  • Thursday, November 12, 2009

    Social lives, media in their pockets

    If our kids text, 80% of us do too, according to The Nielsen Company. Nielsen doesn't say why, but we all know: Our kids "hear" us better when we text them, and – besides – it's fun to text with them! Here's some more interesting cellphone data from Nielsen:

  • Phone owners are getting younger: Last year kids typically got their first phone at age 10.1; by the beginning of this year 2009, the phone ownership age "was down to 9.7." Same for borrowing: In 2008, the average age when kids started to borrow a cell phone was 8.6 years"; now it's 8.
  • How they use phones: 66% of tween phone owners took photos with their phones in the past year; half played pre-installed games; 40% activated the speakerphone feature; 28% filmed a video clip; 24% listened to tunes. We've already seen this reported, but "the average 13-17 year old sends more than 2,000 text messages per month."
  • Younger phone owners: more than half of 8-year-old owners "used their cell to send text messages in the last 12 months. "That figure soared to 81% for 12-year-old mobile users," with "the vast majority" (90%) of those texts going to friends and family."
  • Parental controls: More than half of cellphone users' parents don't use parental controls. Among the minority who do, "20% limit the number of calls, texts or instant messages, followed by download limits (17%), talk time or voice minute allocations (16%), mobile website access limits (15%), locator services and restricted in/outgoing number access (13% each), time of day restrictions (11%), and alerts to unauthorized texts, IMs or callers (6% each); 60% of parents "forbid downloads onto their children’s phone for financial and security reasons."

    For parents' own views, see also a piece in the Washington Post about when texting becomes nagging; "When Dad banned text messaging" in a New York Times blog; and another mom's view of her kids' texting at TMCnet.com.

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  • Wednesday, October 14, 2009

    UK online youth study on 'hybrid lives': Not

    A new survey that 75% of 16-to-24-year-old Britons "couldn't live" without the Internet, the BBC reports. Published by the nonprofit organization YouthNet and presented in Parliament today, it also found that 80% of respondents use the Web to seek advice. "About one-third added that they felt no need to talk to a person face to face about their problems because of the resources available online," according to the BBC, and "76% of the survey group thought the Internet was a safe place 'as long as you know what you're doing'." The BBC cited the view of Open University psychologist Graham Brown that those who do know what they're doing are generally those who grew up with the Net." The reporters covering the story at both the BBC and the Daily Mail indicate they hadn't heard the term "digital natives" before, suggesting that the study's author, Professor Michael Hulme of Lancaster University, coined it, instead of author Marc Prensky, who first used the phrase in 2001. But what really troubles me is a characterization of youth that the Daily Mail attributed to the YouthNet report: that they're leading "hybrid lives," which suggests two separate, very different lives online and offline. Anyone with a young Facebook user at their house or who follows the growing bodies of both social-media and online-risk research knows that's not the case, except possibly for some at-risk youth engaged in anti-social behavior. For the vast majority of children and teens, online socializing is a reflection of what's going on in the rest of their lives. I hope that's what they heard in Parliament.

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    Tuesday, October 13, 2009

    Studying with social media

    A pediatrician who follows social-media research! How cool is that?! Concerning the effects on young people of large amounts of time in and multitasking with digital media, parent Perri Klass, M.D., cites researchers as saying that, basically, the jury's still out. She refers to pediatrics professor Dimitri Christakis at the University of Washington saying that young people may have some advantages in the new-media space because they're coming of age in it. "So I decided to test my digital-immigrant biases," Klass writes in the New York Times, "which tell me that no one can study effectively while watching, listening, surfing, messaging, against my professional experience, which tells me that medical students who don’t study effectively can’t learn the huge and complex body of material they have to master, and will therefore not pass their frequent tests." She asked her medical-student son and classmates about their study habits. Definitely read the piece to find out what she learned – and there's some great advice, too, from a psychologist she talked to, for parents worried about their kids' "terrible" study habits. Because we all, as a society, have so much to learn about the effects of growing up online, I wish all pediatricians could be as informed and open-minded about social media. They could help parents calmly apply the good parenting sense they already have and stay a little open-minded too. That, in turn, will keep parent-child communication lines open, one of the best Internet protections around. [And BTW, there are some things we do know from the research, at least about informal learning in social media (we put those in "Online Safety 3.0."]

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    Monday, October 12, 2009

    Media literacy of UK youth: Study

    Nearly a third (32%) of British 12-to-15-year-olds think Web search engines rank and display sites by "truthfulness," The Telegraph reports, citing UK regulator Ofcom's 2009 interim Children's Media Literacy report. It adds that "philosophers will note that the finding raises interesting moral and epistemological questions about what the children thought would happen if they searched for 'god exists' or 'abortion is wrong'." I doubt the figures would be much different on this side of the Pond, and it does appear kids, parents, and educators have their work cut out for them where media literacy's concerned. In other findings in the 46-page report, the Telegraph points to "a small but cynical minority" (14%) of survey respondents think the Web sites with top rankings "paid to be at the top of the list"; "the large majority of parents said they trust their children to use the Internet safely – especially boys between 12 and 15" (87%) ... however, almost half" use filtering software in the home; 69% of teen respondents restrict access to their social-network profiles, up from 59% last year; and "in general parents are more concerned about the effect of the Internet on their children than they are about mobile phones, television, computer games, or radio." And this is just the traditional kind of media literacy – about what's read, downloaded, and consumed. Now we need to know more about what kids are thinking about what they post, upload, and produce!

    Also have a look at my proposed definition of "digital literacy and citizenship"; and here's The Register's coverage of the Ofcom report.

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    Friday, October 09, 2009

    Huge growth in texting, mobile Web access

    Just in the first half of this year, people sent 740 billion text messages over the US cellphone networks, according to CTIA, the wireless industry's trade association. That's 4.1 billion a day and nearly double the number (385 billion) for the first half of 2008. Photo and other media sharing has grown even more. CTIA's semi-annual survey found that "more than 10.3 billion MMS messages were reported for the first half of 2009, up from 4.7 billion in mid-year 2008." That spelled a 31% increase in revenue from data (non-voice) for the industry over the first half of 2008. In fact, there's growth every which way you look. Users: There were 276 million cellphone users this past January through June, up 14 million. Minutes: 1.1 trillion, or 6.4 billion a day. Revenues: $76 billion for the wireless industry in those six months. ["MMS" stands for "multimedia message service" and "SMS" for "short message service," now just "texting."] Here's Washington tech pundit Adam Thierer's blog post on the survey. [See also "Teen drivers: Take a 'text stop'" and "House rules for texting."]

    Web access over mobile phones is showing big growth, too – in fact, the mobile Web is overtaking the fixed one, internationally. "More people are using cell phones and other portable devices for high-speed Web access than are signing up for fixed line [computer] subscriptions to the Net," according to report from the International Telecommunications Union cited in the San Jose Mercury News. It projects 600 million mobile broadband subscriptions by the end of this year, compared to 500 million "fixed line subscriptions," a 50% increase for mobile over the past year.

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    Wednesday, October 07, 2009

    Virtual world shakeout?

    That's what MediaWeek says, but it's referring to those associated with traditional media, such as MTV's virtual worlds tied to "the hit series Laguna Beach and The Hills." It adds that "the CW quietly shut down its two-year-old Gossip Girl-themed virtual world a few months ago." But Club Penguin, Stardoll, and Gaia Online seem to be unaffected. MediaWeek points to an interesting question from a media executive – "if one story [as in one TV show's storyline] is big enough" to sustain a whole (virtual) world. Maybe not. Maybe it takes a whole lot of stories: those of all its users! [For some VW population numbers, see this.]

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    Tuesday, October 06, 2009

    Social Web growth: Fresh data

    The latest growth figures for social networking from comScore are neatly presented in a chart next to USATODAY's article on the subject (which I blogged about here). Though the chart doesn't say, I'm assuming these are all US numbers because they're in USATODAY. Anyway, at a glance...

  • The percentage of all Net users (all ages) using social network sites has grown from 69.6% a year ago to 77% this past August.
  • The total number of Internet users was 189.1 million in July 2008 and is 195.5 million now.
  • The total number of online social networkers in July '08 was 128.5 million, up to 147.6 million this past July.

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  • Sunday, August 09, 2009

    MySpace's metamorphosis?

    That MySpace is "showing flickers of life," as the Los Angeles Times puts it, is quite an understatement, especially to music fans. Year-over-year traffic to MySpace Music "has increased 1,017%" since the music site launched last September, World Market Media reports, and it ranks third behind AOL Music and Yahoo Music and ahead of MTV Networks Music and Pandora.com.


    MySpace has big plans for its music channel, which just could become the tail that wags the dog. The music site's president, Courtney Holt, who left MTV for MySpace Music last November, "plans to make the site a data goldmine for figuring out what's going to be the next big thing in pop music – helpful not only to artists and users, but producers and agents, too," reports the New York Observer. MySpace's music community will "publish trends, track influencers and create lists of top-played and playlisted content of not only major bands and artists but also of all the independent work on millions of MySpace artist pages," the Observer adds. "If done right, they could create a new kind of Top 40 hit list for online music."

    My husband Ron, an avid music fan, said, "I'm surprised it has taken MySpace this long!" and I think he's right. It is, after all, a social site where tunes are talking points in ongoing conversations between artists and their fans. "They could blow iTunes out of the water – iTunes is too corporate, and Genius [its software that finds new songs according to users' past purchases] is robotic," Ron added. It's like a videogamer playing against software in the game as opposed to other gamers in multiplayer online games. Dealing with fellow humans is just a lot more interesting. As if to confirm this, Gigaom reports that "iTunes needs to get social" and is planning to provide provide "a more interactive album-purchasing experience."

    MySpace's built-in opportunity

    Anastasia Goodstein over at YPulse.com seems to agree that MySpace is at a turning point. "Everything I've read lately about how MySpace is planning to reposition itself makes me optimistic that the site could emerge stronger than ever by literally going back to its roots of being a hub for young tastemakers," she writes.

    Certainly Facebook "won the social networking war," as Anastasia put it, but Facebook is more a utility (a social utility) that everybody needs than the self-expression tool or canvas that MySpace has always been, something that works better for a smaller, more vertical user base (my last post on this is here) and as such can look messy at times. Its new CEO, Owen Van Natta, recently said in London that it intends to be a “window for the youth (16-30) to reflect all their creative talents,” The Telegraph reports. That fits the latest Nielsen research, since "people between the ages of 12 and 17 were 2.4 time more likely than the average active Internet user to visit music.myspace.com [last month]," and visitors 18-24 were 2.2 times more likely to.

    I'm not idealizing things – it's a full range of self-expression, from porn-queen wannabe pages to serious graphic design (of MySpace profiles). But there are many opportunities for positive self-expression in MySpace, as well as for exposure to creativity represented in the service's media communities. [See also "MySpace's PR problem" and "Boys & girls on Web 2.0."]

    Comparisons

    Eszter Hargittai at Northwestern University recently release some fresh data comparing MySpace and Facebook use among first-year college students. She relates two main findings: 1) Besides a general increase the use of Facebook since 2007 (when 79% of first-year students surveyed used Facebook, compared to 87% now; compared to 55% using MySpace then and 36% now), 2) "we continue to see ethnic and racial differences as well as different usage by parental education (a proxy for socioeconomic status). Students of Hispanic origin are more likely to use MySpace than others and less likely to use Facebook than others. Asian-American students are the least likely to be on MySpace." For danah boyd's findings on ethnic and socioeconomic differences, from talking with teens around the country, see also "Does Social Networking Breed Social Division?"

    "Regarding parental education," Hargittai writes, "the relatively small number (7%) of students in the sample whose parents have less than a high school education are much more likely to be on MySpace and much less likely to be on Facebook than others." Here's one mother's very balanced view of social networking.

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    Wednesday, August 05, 2009

    India's digital natives

    Nearly 10% of the world's under-25 population live in India, and they "are shifting their career aspirations and social life to the digital world," India's Economic Times reports. The study, by Tata Consultancy Services, surveyed 14,000 high school students in 12 cities and found that over 93% of respondents "were aware of social networking sites and used it in some way in their daily life. Bangalore students are "leading the pack, as 66% of them said they were active on blogs and social networking sites, compared with 39% nationally." Nine percent of them use Second Life and MySpace and do podcasting. "Among social networking sites, [Google's] Orkut was most preferred, followed by Facebook, while Google continued to be the most preferred source of information." Careers that top their list are the ever-popular IT and engineering, but "other fields like travel and tourism, media & entertainment are emerging as professional choices." The US and UK are the top picks for overseas university study (40% want to go to the US), but Singapore and Dubai "are preferred by one in five students in Chennai and Cochin, respectively, as top choice for overseas education."

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    Saturday, August 01, 2009

    Adults' social networking doubled

    The number of US adults who use social network sites has actually more than doubled since 2007, Mashable reports, citing a new Forrester Research study. Forrester found that just under a third of adults, or 55.6 million people, visit social sites at least monthly, up from 15% in 2007 and about 18% last year. Video viewing, shopping, and email are still more popular than social networking, but SN growth is steady. That, watching/streaming online video, and listening to/streaming online audio are the only three of ten Net activities that show steady growth over the last three years in a Forrester chart. You'll find more Mashable social-media numbers here.

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    Tuesday, June 30, 2009

    Canadians are big-time social networkers

    More than three-quarters (76%) of online Canadians teens 12-17 now have profiles on social-network sites, and many of them on more than one site, DigitalHome.ca reports, citing Ipsos Reid numbers. That 76% is up from 50% in 2007 (eMarketer reports that 75% of American teens use social network sites). For Canadian adults, the number is 56%, up from 39% two years ago. Facebook's No. 1 with Canadian teens, 93% of whom have profiles there. If anyone's interest is lagging at any particular site, they may not be alone - see Lockergnome.com on the "lifecycle" of - I'm not sure - either a particular site or a single user's interest in one.

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    Monday, June 08, 2009

    Wonder how much teens tweet?

    Not much, if we can extrapolate from just-released Pace University figures on 18-to-24-year-olds. A study by Pace and the Participatory Media Network found that, "while 99% of 18-to-24-year-olds surveyed say they have profiles on social network [sites], only 22% say they use Twitter," CNET reports. And the researchers offered a bit of insight into how that 22% use Twitter: "85% of them follow friends [in real life, I'm assuming], 54% follow celebrities, 29% follow family members, and 29% follow companies." I think it's safe to extrapolate similar if not less interest on the part of tweens - at a recent conference, a Pew/Internet researcher told us teens aren't really on Twitter. At 140 characters or less per message, Twitter's a bit like texting, and texting - which pretty much replaced instant-messaging for youth - rules for short messages in that age bracket, I think. Pew says 77% of US 12-to-17-year-olds own a cellphone, and that percentage is growing.

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    Thursday, May 28, 2009

    Facebook *not* bad for grades: Study

    I'm "guilty" too - NetFamilyNews added its headline and a brief post to the mountain of media coverage last month about "a draft manuscript suggesting that Facebook use might be related to lower academic achievement in college and graduate school," as three social-media researchers put it in the latest issue of FirstMonday, an online academic journal. The authors - Josh Pasek, Eian More, and Eszter Hargittai at Stanford University, University of Pennsylvania, and Northwestern University, respectively - published a much more definitive report on this subject, looking at a large sample of undergrads at University of Illinois, Chicago; a "nationally representative cross-sectional sample" of US 14-to-22-year-olds, and a "longitudinal panel" of US 14-to-23-year-olds. "In none of the samples do we find a robust negative relationship between Facebook use and grades," the report. "Indeed, if anything, Facebook use is more common among individuals with higher grades. We also examined how changes in academic performance in the nationally representative sample related to Facebook use and found that Facebook users were no different from non-users" in terms of academic performance.

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    Monday, May 18, 2009

    Teens, age segregation & social networking

    "Kaitlyn" doesn't use Facebook to hang out with school friends because it's "for old people!" she told danah boyd. She and her friends use MySpace, but Kaitlin does mix it up with her own relatives (grownups) in Facebook. "She sees her world as starkly age segregated and she sees this as completely normal," danah writes. "'Connor,' on the other hand, sees the integration of adults and peers as a natural part of growing up." They're three years apart in age (Kaitlyn 14, Connor 17) and Connor's in a slightly higher economic bracket, but in her blog post about her conversations with the two, danah writes that "the biggest differences in their lives stem from their friend groups and the schools they attend.... [Connor] told me that in Atlanta, most schools are 60% or more black but his school was only 30% black. And then he noted that this was changing, almost with a sense of sadness. Kaitlyn, on the other hand, was proud of the fact that her school was very racially diverse. She did complain that it was big, so big in fact that they had created separate 'schools' and that she was in the school that was primarily for honors kids but that this meant that she didn't see all of her friends all the time. But she valued the different types of people who attended.... Connor's friends are almost entirely white and well-off while at least half of Kaitlyn's friends are black and most of her friends are neither well-off nor poor." So Kaitlyn appreciates ethnic and racial diversity, Connor age diversity. Are these differences reflected in social network sites? To some degree, and we all wonder which is more causative offline socio-economic and -cultural differences or online ones (how much of a factor is Facebook's origin in an elite Ivy League school?). danah also wonders about inclinations or aversions to age segregation: "There's nothing worse than demanding that teens accept adults in their peer space, but there's a lot to be said for teens who embrace adults there, especially non-custodial adults like youth pastors and 'cool' teachers. I strongly believe that the healthiest environment we can create online is one where teens and trusted adults interact seamlessly. To the degree that this is not modeled elsewhere in society, I worry." I agree with her - and worry that efforts by adults not following social-media research to impose age verification will create an artificial age divide on the social Web. For a broader sweep of observations on teen social-media users, see danah's response to questions in Twitter mostly from adults.

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    Thursday, April 02, 2009

    Teens' online friends = offline friends: Study

    Fresh evidence this week that most teens use the Web to socialize with their "real life" friends - "people they already know rather than strangers who might turn out to be predators," USATODAY reports. A study of students in grades 9-12 by University of California researchers "will be presented at a meeting of the Society of Research in Child Development" this week, and similar findings were "published last year in the Journal of Applied Developmental Psychology." Among the former's key findings: For 44% of youth surveyed, using social network sites "had no effect on their relationship with their friends and 43% said it made them closer; 5% had "friends known only from the Internet."

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    Friday, March 20, 2009

    My avatar's talk: Online safety 2.0

    I - or I should say my avatar Anny Khandr - recently gave some talks about safety on the social Web in the virtual world Second Life. The experiences were great fun and kind of magical on many levels. First, I'm giving my PowerPoint-enabled talk from an easy chair in my family room, using a mic plugged into my laptop. I'm watching myself (or the Anny Khandr cartoon version of me) standing next to my slides before an audience of amazing tech educators around the country, who are all probably listening from easy chairs in their houses too, but at the same time gathered in one place: a beautiful "outdoor" virtual lecture space, complete with stage, screen, benches, and ambient birdsong. We were "gathered" on one of ISTE's islands in Second Life (ISTE for the International Society for Technology in Education, of which both my audience and I are all members).

    My, er, Anny's first talk - kindly arranged for by New Jersey tech educator Kevin Jarrett (aka "KJ Hax," who gives teacher tours: see this) - was in a bigger venue and had a substantial audience, but there were problems in the recording process. So the "machinima" you'll see is a more intimate talk I later gave to a small group of avatars/educators, some of whom amazingly came back for seconds! [A machinima is a kind of animated video, or moving screenshots - video recorded within virtual worlds - and can range in subject from "action" videos like what you see in videogames to videos of professionals' avatars giving PowerPoint presentations. Quite the range!] The recording of my talks was done by Marianne Malmstrom, aka the extremely clue-filled "Knowclue Kidd," another great teacher in New Jersey. The whole idea, I think, was Peggy Sheehy's. Peggy, literally a rockstar tech educator (a former rock vocalist), teaches in Suffern, N.Y., and on several islands in Second Life, where she/her avatar is known as Maggie Marat. These educators are the real magic of Second Life to me. If you opened your own account at SecondLife.com, created an avatar, and teleported to ISTE Island, you'd experience what I have: the members' seemingly bottomless kindness and patience and what the tech education part of it has to teach about the gift economy (see this entry in Wikipedia).

    The talk is best viewed here, but if anyone would like to download this animated 40-min. talk to their laptop as a better way to show it to fellow parents or educators, please feel free to download it here (it's a huge file, so it can be downloaded either in two parts or in full). Email me via anne(at)netfamilynews.org. if you'd like my PPT notes, with links to all sources. If it's a cartoon, it's a serious one - maybe a little boring too, but also a snapshot of the latest research on social Web safety.

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    Tuesday, February 24, 2009

    Social networking 'infantilizing' users' brains?

    The social-networking backlash is taking a new form as we move past the predator panic's peak. A fresh sign of digital-non-native uneasiness about the social Web concerns its neurological and psychological impact. Oxford University neuroscientist and Baroness Susan Greenfield made headlines today with her comment that social network sites are "infantilizing the brain," reminding her "of the way that 'small babies need constant reassurance that they exist'," as quoted in The Guardian, The Daily Mail, a New York Times blog, and many other news outlets. Among other things, these social-media critics seem to think that "real life" and online socializing are entirely mutually exclusive, when research shows that - among teens, at least - online socializing is very grounded in their offline social lives. Times blogger Robert Mackey is more analytical than the British reports, thankfully, pointing out what appears to be a very superficial understanding of how social sites are being used. I'd dearly love to hear Dr. Greenfield and Dr. Aric Sigman (whose comments appeared in the BBC's "Online networking 'harms health'" last week) debate social media researchers Mimi Ito at Stanford University and danah boyd - or Canadian author of Born Digital, Dan Tapscott, who says, yes, digital natives' brains are being wired differently, but that's a positive (see Yahoo Canada). Cross-disciplinary study of what's happening in a medium whose uses and users are as diverse as humanity itself would be good! [I loved the readers' comments under the Times blog, one of which was: "Let’s give this an honest headline, shall we? 'Two Neuroscientists Hypothesize Social Networking Bad, Offer No Data'"! Your comments would be most welcome too - in this blog, in our ConnectSafely forum, or via email - anne(at)netfamilynews.org)!]

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    Tuesday, January 27, 2009

    Friending Mom or Dad?

    I had a feeling that at least some of social networking's growth had to do with parents joining to learn about this huge presence in their kids' lives. Now the Pew Internet Project has some data at least on grownups, if not parents. "The share of adult internet users who have a profile on a social-networking site has more than quadrupled in the past four years - from 8% in 2005 to 35% now," Pew reports. A few interesting observations from Social Computing Magazine's coverage of the Pew study: Like teens, adults use social sites to communicate with people they already know (89%), and most have profiles in multiple sites (51%). Among US users 18+, MySpace is twice as popular as Facebook (50% compared to 22%). Here's the breakdown by age on who has social-network profiles: 75% of people 18-24; 57% 25-34; 30% 35-44; 19% 45-54; 10% 55-64; 7% 65+. Here, too, is Business Week's coverage, and the Washington Post talks about job-hunting with social sites.

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    Friday, January 23, 2009

    Youth perspective essential

    I've been reading social media scholar danah boyd's PhD dissertation, "Taken Out of Context: American Teen Sociality in Networked Publics," the result of her 2.5-year enthnograpic study of how teens use social-network sites. The study is unique in a couple of ways: she was like an embedded reporter, not a data cruncher, and she approached her fieldwork very differently than most adults - "with the belief that the practices of teenagers must be understood on their own terms."

    I think the perspective this approach brings is essential to understanding teen use of social networking, a medium so youth-driven - not the only perspective, just one very important one. Sure, the data crunchers of quantitative research ask young people questions, but those questions are generally formulated by adults. We can't sufficiently understand teen social networking when we view it through an adult lens. Just as always in parenting, but even more so now with our digital natives, we need multiple inputs - our own children's, that of current teen practices and behaviors in general, that of research where available, and that of the contexts (school, community, society) in which young people are growing up.

    So the other day, when boyd was blogging about the Internet Safety Technical Task Force report released last week (she led its research team) and wrote, "I strongly believe that we need to stop talking about the Internet as the cause and start talking about it as the megaphone," she was referring to two perspectives. The adult view is that the Internet (or Net-based technologies such as social networking) is the cause, while the youth (and researchers') view is that it's more the amplifier of the problem. [Other distinguishing and destabilizing factors the Net brings to the mix, boyd says, are persistence and searchability (Net as permanent searchable archive), replicability (the ability to copy 'n' paste from one site or phone to another), scalability (that anything posted has high-visibility potential), invisible audiences (not always thought of before posting), collapsed contexts (lack of spatial and social boundaries), and the blurring of public and private (the one probably best-known to parents).]

    The rest of boyd's post about the Task Force is really worth considering too: "The Internet makes visible how many kids are not ok. We desperately need an integrated set of compassionate solutions. Digital social workers are needed to reach out to troubled kids and guide them through the rough spots. Law enforcement is vital for tracking down dangerous individuals, but we need to fund them to investigate and prosecute. Parents and educators are desperately needed to be engaged and informed. Technical solutions are needed to support these different actors. But there is no magic silver bullet. The problems that exist cannot be solved by preventing adults from communicating with minors (and there are huge unintended consequences to that, including limiting social workers from helping kids), and they cannot be solved by filtering the content. It's also critical that we engage youth in the process because many of them are engaging in risky behaviors that put them in the line of danger because of external factors that desperately need to be addressed."

    In that point, boyd's echoing the Task Force report's finding that children's psychosocial makeup and the conditions around them are better predictors of online risk face than what technology they use. [For more on the Task Force report, see "Key crossroads for Net safety: ISTTF report released."]

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    Thursday, January 15, 2009

    For kids, gaming over music

    A new study by market researcher NPD Group found that 85% of children aged 2-14 use game consoles, and 82% of 2-to-5-year-olds play games on one or more devices, while 60% use digital music players, Gamasutra reports. NPD's Kids & Digital Content III report, which surveyed more than 3,500 kids who use electronic devices, also found that a third of the 2-to-14-year-olds watch videos such as movies and online video clips on laptops or other electronic devices, and 22% download ringtones on their cellphones. Here's more on the NPD report from Gamespy. Meanwhile, in a keynote speech at CES, Mike Griffith, CEO of Guitar Hero maker Activision, "proclaimed that video games are 'poised to eclipse all other forms of entertainment in the decade ahead'," the BBC reports. "He quoted US market statistics which showed that between 2003 and 2007 sales of movie tickets fell by 6%; the number of hours of TV watched dropped by 6%, sales of recorded music slumped 12% and purchases of DVDs remained flat.

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    Tuesday, January 13, 2009

    Key crossroads for Net safety: ISTTF report released

    Online safety has reached a major crossroads, here in the US. The Internet Safety Technical Task Force's report is being released tonight, and to me (a Task Force member), it represents a stark choice all stakeholders have going forward: continue down the road of fear-based online-safety education or together match all messaging to what the research says - be fear-based or fact-based.

    Having observed and participated in this field for more than 11 years, I think it's understandable how we got here. The US's public discussion, fueled by mostly negative media coverage, has been dominated by law enforcement. Starting in the mid-'90s, police departments representing the only really accessible, on-location expertise in online safety, filled an information vacuum. They and members of the growing number of state Internet Crimes Against Children Task Forces were the people who spoke to schoolkids and parents about how to stay safe online, and their talks, naturally, were largely informed by criminal cases. When online-safety education is carried out by experts in crime - those who see the worst uses of the Internet on a daily basis - fear is often the audience's take-away. That's not to say there aren't amazing youth-division officers who really understand children and technology giving online-safety talks - there are, we have one, Det. Frank Dannahey in Connecticut, on our Advisory Board - but their voices have so far been drowned out by the predator panic the American public has been saddled with.

    Meanwhile, over the past decade, a broad spectrum of research has been published about both online youth risk and young people's general everyday use of all kinds of Internet technologies, fixed and mobile. And now it's all reviewed and summarized in this report (downloadable here), one of three major accomplishments of the Task Force, the other two being the national-level discussion it represented, involving key stakeholders, and that it acknowledges the international nature of the Internet, essential to any policy discussion about it.

    One of the researchers' most important findings - information really helpful to parents, finally - is that a child's psychosocial makeup and the conditions surrounding him are more important predictors of online risk than the technology he uses. Not every child is equally at risk of anything online, including predation. The research shows 1) only a tiny minority of online youth are at risk of sexual exploitation resulting from Net activity, and these are at-risk kids in "real life," and 2) online risk of all forms - inappropriate behavior, content or contact, by peers or adults - has been present through all phases of the Web and all interactive technologies kids use; it doesn't show up only in social-network sites. It's rooted in user behavior, not in crime.

    As an online-safety advocate who talks to parents all the time, I kept wanting to say to the attorneys general - since they announced their online-safety prescription, age verification, 2.5 years ago at a DC conference on social-networking I attended - that focusing solely on predation, or crime, doesn't help parents. Parents need the full picture - all the risk factors and danger signs, the positives and neutrals, too, not just the negatives - in order to guide their kids.

    I think any parent gets why the full picture is needed. Most parents know they can't afford to be like deer in the headlights, paralyzed by the scary evidence coming from those focused on crime (and those covering them in the media). Kids sensing irrational fear want to get as far away as possible. They know it can cause parents to overreact and, based on misinformation, shut down the perceived source of danger. That sends them underground, where much-needed parental involvement and back-up isn't around. How, I kept wanting to ask the AGs, who are parents themselves, does that reduce online kids' risk? To young people, taking away the Internet is like taking away their social lives, and there are too many ways kids can sneak away - to overseas sites beyond the reach of any US regulation, to irresponsible US sites that don't work with law enforcement, to and with other technologies, devices, and hot spots parents don't know about it - including friends' houses, where their rules don't apply.

    Certainly the attorneys general have played an important watchdog role, here in a country where a discussion about industry best practices hasn't even begun. Now, with the release of a full research summary maybe that discussion can start. That's possible because, with a national report that says the most common risk kids face is online bullying and harassment - bad behavior, not crime (and their own aggressive behavior more than doubles their risk of victimization) - and with the Task Force's technical advisers concluding that no single technology can solve the whole problem "or even one aspect of it 100% of the time," we're moving closer to a calm, rational societal understanding of the problem - the Task Force ended up working toward a diagnosis rather than filling a prescription for one of the (certainly scariest) symptoms.

    With the release of the Task Force report, online safety as we know it is obsolete. The report lays out more than enough reasons to take a fact-based approach to protecting online kids - to stop seeing and portraying them almost exclusively as potential victims and work with them, as citizens and drivers of the social Web, toward making it a safer, more civil and constructive place to learn, play, produce and socialize.

    Related links

  • The ISTTF report download page - with links to PDFs of the full report, executive summary, research summary, and all other appendices
  • "Net threat to minors less than feared" from my ConnectSafely.org co-director Larry Magid at CNET
  • "Report Calls Online Threats to Children Overblown" in the New York Times
  • "Internet Child Safety Report Finds No Easy Technology Fix" in the Wall Street Journal
  • Over in the UK, "Bullying biggest online threat to children" at the Financial Times
  • "Teen frustrated that parents restrict access to social-networking sites" in the Lawrence (Ks.) Journal-World
  • Past blog posts on age verification in NetFamilyNews

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  • Thursday, December 18, 2008

    Of mobile social networkers: Survey

    This is a pretty digitally advanced group (active mobile social-networking users aged 16-52), and itsmy.com was surveying 15,000 of its own users, but the findings from this big early-adopting group are pretty interesting if you wonder about mobile social networkers habits: 95% of those in the US and 96% of UK ones "already use the mobile as the main means of communication with their beloved ones," and 42% never used a social site designed for computer screens," and 42% never used a social site designed for computer screens, reports itsmy parent GOFRESH, based in Munich, Germany. Other key findings: the average users is surfing 160 mobile Web pages a day, and heavy users "log in up to 10 times a day for up to 2.5 hours" to write and check messages, find out where their friends are and what they're doing "at this very moment," or upload photos and videos to their itsmy pages. More than 90% said that if they had "reasonably priced flat rates," higher network speeds, and faster phones with longer battery lives, they would increase their mobile Web use. But despite current high prices, "even the current economic situation does not stop most of them from using the mobile Web: "only 1/3 of all respondents tend to reduce their mobile online time to save money."

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    Thursday, November 20, 2008

    *Serious* informal learning: Key online youth study

    Just picture it: Young people sharing their ideas and productions (videos, poems, commentaries, tunes, podcasts), getting nearly immediate feedback from friends near and far. With quick, always available feedback, they can continuously tweak their compositions and thinking. Doing this authentic, literally peer-reviewed, kind of learning is not only exciting and inspiring to a student, artist, and/or thinker, it can also accelerate the development of a person's body of work at a very young age, preparing that person for a profession in a concentrated, enriching way that's unprecedented for youth.

    This is actually what's happening on the social Web - in MySpace, YouTube, Bebo, Facebook, and so many specialty sites and services on the Web, as well as with mobile phones and other connected devices. It's called "self-directed, peer-based learning," and it's part of what's being described in "Living and Learning with New Media," a three-year study by the MacArthur Foundation-funded Digital Youth Project.

    Parents may appreciate insights from the report into the two approaches youth have to using the social Web: friendship-driven and interest-driven (neither approach necessarily ruling out the other in any one person's online experience, however). Friendship-driven, the more generalized form of teen social networking, focuses on socializing with their friends in Real Life (adults not particularly welcome and - if not invited - largely ignored). Interest-driven social-Web users are more focused in their socializing or collaboration. They may have moved on from "messing around" to "geeking out": "Messing around is an open-ended activity that involves tinkering and exploration that is only loosely goal-directed. Often this can transition to more 'serious' engagement in which a young person is trying to perfect a creative work or become a knowledge expert in the genre of geeking out. It is important to recognize, however, that this more exploratory mode of messing around is an important space of experimental forms of learning that open up new possibilities." Learning that's informal, experimental, yes, but also substantive, focused, authentic.

    Tech educators I know will find support in this finding: "Participation in the digital age means more than being able to access 'serious' online information and culture. Youth could benefit from educators being more open to forms of experimentation and social exploration that are generally not characteristic of educational institutions" more intent on filtering the Web at school. [Educators will not want to miss what the report says about "the growing divide between in-school and out-of-school learning" by today's highly skilled information hunter-gatherers," as MIT professor Henry Jenkins describes young Internet users in his book Convergence Culture.]

    Related links

  • "Teenagers’ Internet Socializing Not a Bad Thing" in the New York Times
  • "Online time is good for teens" in the BBC
  • "Teenagers learn important social, technical skills online: study" from Agence France-Presse
  • "Internet socialising is good for teens" in India-based IT Examiner
  • "Kids gain valuable skills from time online" in the San Francisco Chronicle
  • ...and more than 100 other news reports around the world.

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  • Friday, November 14, 2008

    MTV's multitasking viewers

    Actually they're far from being mere viewers or consumers, and they're not just MTV's. But MTV came up with some fascinating data that certainly confirms no teen is just viewing even when the TV's on, YPulse reports. Certainly don't forget the tiny screen. Nearly half - 47% of 9-to-17-year-olds surveyed by MTV - said their social lives would end without texting. A full half (50%) use mobile texting and the same percentage "consider their mobile as an entertainment platform," YPulse adds. The latter figure is not surprising, because it seems to me that socializing is just as entertaining as any entertainment content on a given device. As far as multitasking goes, here are a few more numbers: 31% of teens' "home Internet activity occurs while watching TV"; 45% IM or text friends while watching TV shows at the same time in their respective homes; and 35% have participated in or played games that they were informed about while watching TV shows."

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    Friday, October 03, 2008

    40,000+ students polled on their Net use

    The Rochester Institute of Technology refers to "a startling new reality of cybercrime," but it's much more about child and adolescent behavior than crime and it's not a new reality. What's unprecedented about this study is the size of its sample, 40,000+ children and teens, the way it breaks bullying and other online behaviors down by grade level, and the detail and number of its questions. Though it's a local and not a nationwide sample (14 school districts in the Rochester area), it's one that can be tracked from year to year - what researchers call a longitudinal study, which has obvious value. The RIT study also offers insights into parents' and educators' understanding of the situation.

    Even the study's lead author, RIT Graduate Program Coordinator Sam McQuade, acknowledges this is not new behavior: "What has traditionally happened on the playground has now moved into cyberspace," he says in the study's press release. "The major difference is that children have a sense that they’re anonymous and invincible online. Therefore, they seem to lash out in ways that they may not in person."

    Last week I heard Dr. McQuade present his research to the Internet Safety Technical Task Force at Harvard (see my post), unfortunately referring to children more in the language of law enforcement than of child development. But the study does, importantly, help advance society's thinking about children's online safety, which to date has focused almost entirely on youth victimization. With both positive and negative outcomes, young people are participants, if not shapers, of the social Web and therefore key stakeholders in their own well-being and in keeping the use of social media safe and civil.

    Here's a sampler of some key findings....

  • Grades K-1: "48% of K-1 students interact with people on Web sites" as opposed to various other devices and "48% reported viewing online content that made them feel uncomfortable," with 72% reporting that to a grownup.
  • Grades 2-3: "Cyberbullying and victimization begins as early as the 2nd grade for some children" (McQuade told the Task Force that, at this grade level, "cyberbullying" means "someone was mean to me or I was mean to someone"). [See my post "Top 8 workarounds of kid virtual-world users."].
  • Grades 4-6: 27% are "completely unsupervised when they go online," and 7% reported being the victim of cyberbullying/threats," most of those "by one of their peers."
  • Grades 7-9: "59% of cyberbullying victims said their perpetrators were a friend they know in person.... The four types of middle-school online offenders are generalists, pirates, academic cheaters, and deceiving bullies."
  • Grades 10-12: These students spend 15+ hours a week online; "16% have experienced cyberbullying, 17% have been embarrassed online, and 15% have been harassed or stalked online." The "types of offenders in this age group," McQuade told us, are "hackers, fraudsters, pornographers, deceiving bullies, data snoops, pirates, academic cheaters - the majority of kids are engaged in one of these forms of offending."

    "I don't know how you can get out in front of this thing," Dr. McQuade told the Task Force, referring to the behaviors the study exposed (and "you" presumably being parents and educators). But I believe parents and educators have the knowledge and tools to help mitigate online peer harassment. How can I say that? Because this is about behavior, not technology. Together and separately at home and school, parents and educators have been dealing with behavior as long as there have been children! We have also known enough to bring in additional expertise when it's needed - that of counselors, social workers, lawyers, and sometimes law enforcement. These days we sometimes need the help of school IT people, tech coordinators, computer forensics specialists, and social-networking customer service people too. But the expertise of caring, engaged parents and educators cannot be discounted, remains at the heart of the solution, and - as we think all this through together with our children and apply what we already know - can go a long way toward getting "getting out in front" of unruly online behavior as much as the offline kind.

    "Today’s children are most frequently preying on each other online - and their parents rarely have any idea it's happening," McQuade said. "Preying" is a strong word, but the study's findings could be broken down this way: 1) that online bullying and harassment is the risk that affects a great many more youth than online predation does (it's a little dated, but see "Predators vs. cyberbullies"), 2) that the young people it affects are mainstream youth - anybody's kid - not the more marginalized youth who, research shows, are victimized by "predators" (see "Profile of a teen online victim"), and 3) that the line between the roles of bully and victim is very fine and crossed all the time (see the FL case in which the victim, who was unarguably bullied, had been harassing the kids who bullied her in IM). Sometimes bullying does turn into a crime, but the harassment often starts well before it has escalated into one; an incident is very rarely as clear-cut as the headlines make it out to be.

    Related links

  • Toward defining "cyberbullying" - followed by a response to and from author and researcher, Prof. Justin Patchin
  • The RIT study's executive summary and the press release with a link to the full report in pdf format (alternate URL and pdf doc)
  • Earlier in NetFamilyNews: "Why schools, parents need to fight cyberbullying together" and many other NetFamilyNews posts on cyberbullying among these search results.

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  • Thursday, September 25, 2008

    Research: Great cross-pollination

    This really makes sense: a new research lab that brings together experts in technology, sociology, physics, economists, psychologists, and social media - even digital ethnography - doing both quantitative and qualitative research. Microsoft is establishing this research lab in Cambridge, Mass., at a time, I think, when interdisciplinary work has never been needed more. So far the facility "has a team of 33 researchers, students and interns ... from MIT, Harvard, Stanford University and Hebrew University," Computerworld reports." One project lab director Jennifer Chayes describes is the development of "math models that account for [digital ethnographer danah boyd's] observations [through thousands of interviews with teen social networkers] about the way social networks are layered, and that there are different kinds of friendships." We can only hope Microsoft will share findings that would advance public discussion and understanding.

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    Monday, September 08, 2008

    58% clueless about social-networking

    Well over half - 58% - of 13,000 people surveyed in 17 countries said they don't know what "social networking" is, Chicago-based research firm Synovate found. Respondants' ages were 16 to 65. More than a quarter of them, 26%, are actually members of social networking sites, MediaPost.com cited the study as showing. And the most socially connected country? The Netherlands at 49%, according to a ZDNET blog post about the study, followed by the United Arab Emirates (UAE - 46%), Canada (44%) and the US (40%). As for knowing what social networking is, the Dutch topped that list, too, at 89%, followed by the Japanese (71%), and Americans (70%). Where risks are concerned, "overall, just over half the respondents who are members of social networking sites (51%) agreed that online social networking has its dangers. Brazilians were the most nervous" at 79%, followed by Americans (69%) and Poles (62%). "Least concerned are Indians [19%]. Nervy networkers’ biggest concerns were lack of privacy (37%) closely followed by lack of security for children (32%)." ZDNET, which got the number wrong in its headline, nevertheless has a great chart showing the 1st-, 2nd-, and 3rd-ranked social site in each of the 17 countries. I love the unpredictable diversity: Facebook is No. 1 in Canada, France, Serbia, and South Africa; MSN Spaces in Germany, Taiwan, and the UAE; and MySpace in Bulgaria and the US.

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    Wednesday, August 13, 2008

    UK data on youth meeting strangers online

    "One in five British children has met a stranger they first encountered online," the BBC reports, citing a survey from British identity-verification company Garlik. "As many as one in four 8-to-12 yea- olds ignore age restrictions to use social-networking sites." Bebo and Facebook have a minimum-age requirement of 13 and MySpace of 14. In its coverage, The Telegraph zoomed in on what parents are doing about it: "The research shows parents are taking matters into their own hands with three-quarters snooping on their children online. One in four parents admit to secretly logging on to their child’s social networking page, while the same number have also set up their own page to spy on their kids." This got a lot of coverage in the UK. Here, too, is The Guardian.

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    Tuesday, August 12, 2008

    Social networking's very global growth

    While social networking may've reached the saturation point in North America, at just 9% growth among people 15+ over the past year, worldwide it has grown 25%, according to June traffic figures from comScore. Social networking's growth was highest in Africa and the Middle East at 66% from June 2007 to June 2008; Europe was next at 35%, and Latin America a close third at 33% (Facebook grew 1,055% in Latin America, 6/07-6/08). ComScore put the global social-networking total at 580.5 million visitors, compared to the world's total number of Internet users, 860.5 million (11% growth over June '07). The numbers for individual social-network sites were interesting too: The world's top 7 sites, in terms of June 2008 unique visitors, are Facebook, MySpace, Hi5, Friendster, Orkut, Bebo, and Skyrock Network, respectively. Facebook grew 153% globally to 132.1 million visitors; MySpace grew just 3% (to 117.6 million), and 3rd-ranked Hi5 had the second-highest growth rate of 100% to 56.4 million visitors. The six largest social sites, including Google's Orkut, are all US-based, though Orkut is much more popular outside the US (it's huge in Brazil) and Friendster in Southeast Asia. No. 7, the music-and-blogging community Skyrock Network, is No. 1 in France and based in France (it had 21 million visitors in June). Here's the Machinist (Salon.com columnist) on one possible explanation for social sites' popularity: persuasive technology.

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    Friday, August 01, 2008

    Watch this video, parents

    If you want to understand...

  • who digital natives are and what they're doing online
  • how community is experiencing a rebirth online
  • how identity-exploration can be a collective experience and how that can be therapeutic
  • and maybe even why YouTube is the No. 1 site among 2-to-11-year-olds for video viewing (see this)

    ...pour yourself a tall glass of iced tea or something and watch "An Anthropological Introduction to YouTube," presented by Kansas State University anthropology Prof. Michael Wesch's last month at the US Library of Congress. Just click on the title, then hit the little "Play" button in the middle of the picture of the two tiny brothers, and I suspect you'll find - as I did - that you'll actually enjoy becoming more digitally enlightened in this way. I guarantee that, if you have kids and they're online, they'll appreciate your taking the time.

    If you want to know a little more before you invest the 55.5 minutes, here are some highlights:

  • Why YouTube? It's a force and a fixture in many people's lives worldwide. If the 3 major TV networks broadcasted 24 hours a day, every day for the 60 years they've been broadcasting, they would've produced 1.5 million hours of programming. YouTube has published more than that in the last six months, Dr. Wesch said. People post 9,000 hours of video a day (another way to say it: 200,000 three-minute videos a day) - most of them meant for fewer than 100 viewers.

  • Linking what? The Web is increasingly about "linking people, not information."

  • Not trivial. The experimentation with video, identity, and collaboration going on in YouTube is courageous ("your bedroom as the most public place on the planet") - with many unknowns, including audience and what happens to one's very personal work and exploration. It's also global. Note the hero of "Free Hugs" worldwide at 35:35 minutes into Wesch's talk.

  • Not isolating. "New forms of community" have developed in this global video-sharing, and with them "new forms of self-understanding," Wesch said.

  • Ok to stare. Yes, viewing some of self-exploration videos seems a little voyeuristic, and there are some cruel comments and reactions, but this also happens: people experiencing "a profound, deep connection" free of social anxiety and other constraints of "connecting" in "real life" - because they can stare at the person in the video, study his face while he's talking on camera, while he's taking that leap of faith in humanity by putting himself out there.

  • Sexy images. Very often the sexy titles and screen shots (called "flash frames") that present videos are not what parents and other newcomers think (they're not presenting x-rated videos). They're about serious or funny completely innocuous videos. Representing them in a "sexy" way is a way of gaming the system. Their creators are just trying to get their videos noticed and watched so they'll rise to the top of the list (YouTube's home page) and so get noticed even more so they'll become famous or they'll raise awareness for their cause.

  • "Era of prohibitions." Don't miss Stanford Prof. Laurence Lessig's message (at about 46:15 min. in) about the impact on youth of knowing that remixing media, a way of life for them, is technically illegal in this "era of prohibitions": "That realization is extraordinarily corrosive, extraordinarily corrupting," Lessig said. We can't stop our kids from playing with digital media, he said, we can only send them underground, where we can't learn about what they're doing. Parent and Prof. Liz Lawley at the Rochester Institute of Technology echoes this below (in "Social networkers want more privacy options").

    This is the kind of presentation that recharges, nourishes, keeps you going and going and going as you try - in the area of youth online safety - to maintain a balance of three needs: to alert parents to the risks that do exist, to mitigate fears and encourage (when "be very afraid" is so often the message to parents), and to communicate all the good, important growth and learning that's going on as young people use media that so many adults don't really understand.

    Related links

  • "An Anthropological Introduction to YouTube," the talk he gave at the Library of Congress, June 2008
  • MediatedCultures.net, Professor Wesch's site (blog, bio, video portfolio, and intro to his students) - "Reasons Why We Tube" may answer more questions you have, as it explores and summarizes the 370 video responses Wesch's class got to "Why do you tube?"
  • The Wired Campus column about Wesch in the Chronicle of Higher Education
  • Author, tech-publishing entrepreneur, and pundit John Battelle's interview with Michael Wesch
  • Two resources Dr. Wesch recommended at the end of his Library of Congress talk: 1) AnthroVlog, the digital video research blog of Dr. Patricia Lange at the University of Southern California, and her paper, "Publicly Private and Privately Public: Social Networking on YouTube" and 2) the work of MIT graduate student Kevin Driscoll, particularly "Thanx 4 Da Add: How Soulja Boy Hacked Mainstream Music" and got a major-label contract from a base in MySpace.com.
  • Two stories show YouTubers' rants can go only so far. 1) Trying to be funny, maybe, a frequent YouTube ranter known as "Trashman" was arrested by federal agents this week for claiming to have told "Gerber employees to lace baby food with cyanide," CNET reports. 2) In "Wife's rant on YouTube falls foul of judge," The Guardian reports that "a British actor who took her battle against her millionaire husband to the internet, posting videos that lambasted him on YouTube and gained an audience of millions," was ordered to leave her New York home by a judge who ruled her behaviour was 'spousal abuse'."

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  • Friday, July 25, 2008

    Fictionalizing their profiles

    Adults need to take what they see in teen social-networking profiles with a grain of salt. Case in point:

    Six UK newspapers ran a story about a teenager's "wild party" that her mother said never happened. It was a bit of fiction lifted from the girl's Bebo profile. First there was an invite sent out promising "the party of the year" for her 16th birthday, CNET reports. "Subsequent posts on Jodie Hudson's Bebo account spoke of underage drinking, sex acts, and violence that occurred at the celebration." The papers said 400 teens showed up and, encountering the ensuing "chaos," Jodie's mother "punched her in the face out of anger." Amanda Hudson wrote the newspapers that there was no underage drinking, no sex, no violence, and no stealing, despite what her daughter posted in Bebo. She's "suing for defamation and breach of privacy." In its coverage, The Independent cited legal experts as saying "the case may be a legal landmark because there is no precedent in disputes involving third parties who use or publish information from social-networking sites."

    The case is also a perfectly timed illustration of a point London School of Economics Prof. Sonia Livingstone makes in her latest study, "Taking risky opportunities in youthful content creation: teenagers’ use of social-networking sites for intimacy, privacy and self-expression" in New Media & Society (June 208).

    "It should not be assumed that profiles are simply read as information about an individual," the social psychology professor suggests. Referring to one of her research subjects, Livingstone writes: "Jenny, like others, is well aware that people’s profiles can be 'just a front.' For several of the participants, it seemed that position in the peer network was more significant than the personal information provided, rendering the profile a place-marker more than a self portrait."

    Some teens have several profiles on various social sites, some with the peer group more on display than the profile owner. All in all, though, the profiles of the social networkers in her study apparently were more about the individual in relation to his or her group of friends than about the group itself. That blend of individual and group is key and what seems to drive the information that appears in the profile (photos, invites, comments, favorite whatevers). So great care goes into what is made private (to friends only) and what is made public, and - Livingstone indicates later in her analysis - the sites' severely limited choices where privacy's concerned (public or private) is a problem for young people wanting to display more gradations. "Teenagers must and do disclose personal information in order to sustain intimacy [as in sharing innermost thoughts or passwords]," Livingstone writes, but they wish to be in control of how they manage this disclosure."

    One final observation I found fascinating, in response to what many adults are thinking these days (and which I'm adding here because the article costs $15 to download): Livingstone writes that "although it indeed appears that, for many young people, social networking is 'all about me, me, me,' this need not imply narcissistic self-absorption. Rather, following Mead’s (1934) fundamental distinction between the 'I' and the 'me' as twin aspects of the self, social networking is about 'me' in the sense that it reveals the self embedded in the peer group, as known to and represented by others, rather than the private 'I' known best by oneself."

    My takeaway
    : There's no reason to overreact to a superficial surf through a bunch of social-networking profiles - even those of our own kids' peers. In many ways their profile fabrications are good. They're...

  • Protective - only real-life friends, not creeps, know what is and isn't true, which means strangers who try to contact them have zero credibility and usually get ignored.
  • A safe way to explore identity and social relating, which is part of adolescent development
  • A creative outlet with instant audience (mostly their friends and creative collaborators), something aspiring writers of the past could only dream about - see the last sentence of this item on the California-based Digital Youth research project.

    Readers: Dr. Livingstone told me she'll send a pdf copy of her article to anyone interested. If you are, drop me an email at anne@netfamilynews.org, and I'll pass your request along to her.

    Related links

  • Skewing a little younger: Note how 10-year-old Clementine creates and plays with fictional identities in various sites and worlds online, as told by her mother, New York Times columnist Michelle Slatalla in "Today, I think I'll be Hippohead" ("as of last month, more than 100 new virtual worlds had started up or were in development," Michelle reports).
  • The social sites teens use: In the UK, "Facebook dominates UK social networking with 45.29% of the market, almost double the share of second-placed Bebo and three times more than MySpace, as micro blogging site Twitter shows major growth," UK-based BrandRepublic.com reports.
  • "Just because they crave attention?"
  • Some US police don't take SN profiles at face value - see this on how some "gang members" in MySpace are just wannabes acting out.

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  • Friday, June 27, 2008

    Benefits of social networking: Study

    In what Science Daily calls a "first-of-its-kind study" of teen social-networking practices, researchers at the University of Minnesota looked low-income, 16-to-18-year-olds in 13 urban schools in the Midwest. It found that - contrary to reports of a high-income/low-income digital divide - 94% use the Internet, 82% go online at home, and 77% had social-network profiles. "When asked what they learn from using social networking sites, the students listed technology skills as the top lesson, followed by creativity, being open to new or diverse views and communication skills." They're editing and creating content, designing and laying out pages, creating "original work like poetry and film," and "practicing safe and responsible use of information and technology," the researchers said, adding that social network sites "offer tremendous educational potential." Though directed at educators, I thought this point from study author Christine Greenhow just as useful to parents: She "suggests that educators can help students realize even more benefits from their social network site use by working to deepen students' still emerging ideas about what it means to be a good digital citizen and leader online," Science Daily reports. Here's a video interview with Dr. Greenhow.

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    Monday, June 16, 2008

    Facebook, MySpace neck and neck globally

    MySpace is still No. 1 in the US, but Facebook caught up to MySpace's monthly traffic worldwide in April with 115 million visitors, PCWorld reports, citing research by comScore (the International Herald Tribune reports that MySpace has reached 118 million registered users). "Myspace has maintained similar traffic numbers for the past year, but Facebook has grown from less than 40,000 unique monthly visitors in April 2007" to the 115 million" a year later. In the US, MySpace's unique visitor figure for April was 72 million, compared to Facebook's 36 million. Here's TechCrunch's coverage too. Meanwhile, the social-networking concept is quite the juggernaut: The European Parliament is developing its own social-networking site, The Telegraph reports, and the UK's House of Lords is on YouTube.com, the Associated Press reports.

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    Monday, June 09, 2008

    How teens use social network sites: Clear insights

    For some of the clearest, most significant insights yet into how young people use digital media, consider watching footage from "From MySpace to Hip Hop: New Media In the Everyday Lives of Youth," a forum recently held at Stanford University. Hundreds of hours of observation and interviews with young people around the US by more than 20 researchers are represented in the presentations. They're on the second video in the group, introduced by Mimi Ito, one of the principal investigators of the Digital Youth project. Their work is funded by the MacArthur Foundation. Try to watch all the way through to Ito's meaty summary at the end of the second video.

    Of particular interest to parents concerned about teen social networkers' safety are findings by C.J. Pascoe mentioned by Dr. Ito, for example that: "Contrary to common fears, flirting and dating are almost always initiated offline in the traditional settings where teens get together and extended online. Her work clearly shows there's a strong social norm among teens that the online space isn't a place to find new romantic partners, but a place to deepen and explore existing offline relationships." Exceptions: marginalized teens "whose romantic partners are restricted for cultural or religious reasons" and gay and lesbian teens (the latter are "not reaching out online for random social encounters but using the expanded possibilities online selectively to overcome limitations they're facing" in their offline social networks); and the very small percentage of teens most at risk of sexual exploitation (see "Profile of a teen online victim"). You'll probably appreciate too, as I did: Heather Horst's findings on teen use of social sites and digital meeting within the context of the family; Ito's comments on the two forms of teen social networking, friendship-driven and interest-driven; danah boyd's insights into the friendship-driven side and Dilan Mahendran's fascinating examples of interest-driven, collaborative digital media making. They all indicate that there is a growing intelligence among teen social media producers about audience: "What they make is inextricably linked to who they make it for and with. They're making media for niche networked publics, not the undifferentiated public of mass media."

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    Friday, May 09, 2008

    Digital media's impact on youth: Fresh research

    "America's young people spend more time using media than they do on any single activity other than sleeping," according to The Future of Children, a joint project of Princeton University and the Brookings Institution. So we all need to know how our children and students use media - the Web, phones, videogames, instant messaging, music, video, TV, etc. - and how they affect their users. The just-released new issue of the project's journal Children and Electronic Media, published semi-annually, "looks at the best available evidence on whether and how exposure to different media forms is linked to child well-being."

    Among the key findings in the Executive Summary are....

  • "Content matters" to young people much more than delivery devices or platforms (I was glad to see this because my own observation has long been that "the message is [increasingly] the medium" where youth is concerned, seeing how fluidly they move from uploading to downloading, online to offline, and device to device when socializing and using media).
  • They use media to communicate better with their friends not strangers.
  • Their exposure to media "can enhance healthful behaviors—such as preventing smoking and alcohol and drug use, and promoting physical activity and safe sex—through social marketing campaigns."
  • "Some risky behaviors such as aggressive behavior and cigarette and alcohol consumption are strongly linked to media consumption," but others such as obesity and sexual activity "are only tangentially linked" or need more research.
  • Advertising is an "integral and influential" part of children's daily lives - just another message being communicated (they don't understand it's about getting them to buy stuff and not just information) - "and many of the products marketed to children are unhealthful."
  • Government regulation of media content either won't work or won't happen.

    What should be done, then? Rather than regulate, the project says, government should help parents and educators do the regulating in homes and schools. It should also help the development of positive content that educates and counteracts negative or non-constructive messaging in electronic media - it should "fund the creation and evaluation of positive media initiatives such as public service campaigns to reduce risky behaviors."

    Chapters of particular interest to anyone involved with children's online safety: "Media and Children's Aggression, Fear, and Altruism," "Online Communication and Adolescent Relationships," and "Media and Risky Behaviors."

    Related links

  • A nationwide survey released today (5/9) by Common Sense Media and Joan Ganz Cooney Center (of Sesame Workshop) found that 83% of parents believe "digital media give their children the skills they need to succeed in the 21st century," yet 67% of parents "do not think the Web helped teach their kids how to communicate," 87% "do not believe the Web helped their kids learn how to work with others," and 75% "do not believe the Web can teach kids to be responsible in their communities."

  • "Internet porn ‘encourages teenagers to have sex early': Experts warn of increase in STDs among young" in Scotland's Sunday Herald about a study in the journal CyberPsychology and Behavior.

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  • Wednesday, April 02, 2008

    Growing comfort with teen social networking

    Americans have a "growing comfort level with young people using Internet technologies such as social networking sites, chat rooms and email," according to a new study from the Congressional Internet Caucus Advisory Committee (CICAC) and 463 Communications. The nationwide survey found that 27.7% of Americans said social networking and chat should be restricted to adults, down from 35.3% of people surveyed in an identical study in 2007. As for access to email, 14.7% said people should be adults in 2007, compared to 2.4% now, and for general Web surfing, the numbers were 17.4% last year and 4.2% now. "Despite an evolving comfort level with youth use of the Internet, the survey revealed significant concerns with social networking technologies. For instance, a significant majority of those surveyed, 63.2%, believed that children under 16 years old should not have use social networking sites and chat rooms," the CICAC reports. Many US-based social-networking sites have a minimum age of 13; MySpace's is 14.

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