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Kids lying to Facebook, not their parents: Study

November 1, 2011 By Anne 9 Comments

A whole lot of us know that 13 is Facebook’s minimum age, but fewer of us know that the reason for that is not kids’ online safety but a law called the Children’s Online Privacy Protection Act designed to protect the privacy of kids’ data – a law administered by the Federal Trade Commission, which right now has it under review. COPPA requires parental consent before sites can collect any data from children under 13, so because of the costs the law created, most general-audience Web sites simply don’t allow U13s.

But the authors of a new study about the unintended consequences of COPPA – “Why Parents Help Their Children Lie to Facebook About Age” – found that, by requiring “parental consent” in one area, data protection, COPPA undermines it in another: parents’ ability to decide when Facebook and other social sites are appropriate for their own kids. And parents’ response has been not only to condone their “underage” children’s Facebook use but in the vast majority of cases to help them sign up, the study found.

95% of 10-year-olds’ parents were aware when they joined Facebook

Parents support kids, not COPPA

Among parents of 10-to-14-year-old Facebook users, 84% were aware their children signed up and, of that 84%, nearly two-thirds (64%) even “helped create the account,” the authors wrote. “Our data show that many parents knowingly allow their children to lie about their age – in fact, often help them to do so – in order to gain access to age-restricted sites in violation of those sites’ Terms of Service. This is especially true for general-audience social media sites and communication services such as Facebook, Gmail, and Skype, which allow children to connect with peers, classmates, and family members for educational, social, or familial reasons.” In other key findings, “based on a national sample of 1,007 US parents who have children living with them between the ages of 10-14,” it’s interesting to note that 53% of the parents know Facebook has a minimum age; 35% think it’s “a recommendation, not a requirement”; and 78% reported various reasons that make it “acceptable for their children to violate access restrictions.” A few other takeaways about us parents from the authors:

  • “As a result of COPPA, lying about one’s age has become normal, and parents often help children lie, [which] creates safety and privacy issues.”
  • “Online safety and privacy are of great concern to parents, but most parents do not want solutions that result in age-based restrictions for their children.”
  • “Parents are open to recommended age ratings and other approaches that offer guidance without limiting their children’s access.”

COPPA’s ‘unintended consequences’

The authors – danah boyd of Microsoft Research and New York University, Eszter Hargittai at Northwestern University, Jason Schultz at University of California-Berkeley, and John Palfrey at Harvard University – write that COPPA, though well-intended, has these unintended consequences:

  1. “Because children lie about their age, these sites still collect data about children under 13 that COPPA would otherwise prohibit without explicit parental consent.”
  2. “Rather than providing parents with additional mechanisms to engage with sites honestly and negotiate the proper bounds of data collection about their children, parents are often actively helping their children deceive the sites in order to achieve access to the opportunities they desire. Were parents and their children able to gain access honestly, the site providers might well present them with child-appropriate experiences and information designed to enhance safety, provide for better privacy protections, and encourage parent-child discussions of online safety. With deception being the only means of access, these possibilities for discussion, collaboration and learning are hindered.”
  3. “Such a high incidence of parent-supported Terms of Service circumvention results in a normalization of the practice of violating online rules. This results in a worst-case scenario where none of COPPA’s public policy goals for mediating children’s interactions with these websites are met.”
  4. As for the online industry: “Instead of providing more tools to help parents and their children make informed choices, industry responses to COPPA have neglected parental preferences and have altogether restricted what is available for children to access.”

So why are parents letting kids lie about their ages?

Because “they want their kids to have access to public life,” the study’s lead author, danah boyd, said in an interview for CNET. “Today, what public life means is participating in commercial sites. They want to help their kids get on these sites and use them responsibly.”

“These are not parents who are saying, ‘Oh, get on Facebook’ and then walk away,” danah continued. She’s found from talking with young people and their parents around the country in her field work that “these are parents who have the computer in the living room, they’re having conversations with their kids, they’re often helping them create their accounts to talk to Grandma. They’re helping them actually negotiate all of this. And they want to do it often in the middle school years, when they can actually have reasonable conversations about how to act responsibly and where they can be present in this.”

So it’s not the parenting that’s flawed but the law: “That’s the irony of COPPA, right? The law was meant to empower parents to have these conversations with their kids … to encourage exactly what ends up happening as a result of lying,” danah said. “What we’re seeing in this data and what I’ve seen ethnographically for the last 5 to 7 years is that parents are actually really engaged in these conversations. It’s that they want their kids to have access and they don’t like companies or for that matter the government to come in and say this is a site that’s only for a certain age and impose restrictions.”

Related links

  • “Kids, Privacy, Free Speech & the Internet: Finding the Right Balance” (PDF), by author and tech policy analyst Adam Thierer at George Mason University
  • Harvard law professor Lawrence Lessig’s “The Code of Privacy” in
    Proceedings of the American Philosophical Society, 2007
  • Some thoughts from me on what children want in social media: “U13s on social sites: Who’ll get the equation right?”
  • ConnectSafely.org’s Larry Magid’s coverage of the study in CNET
  • The Internet Safety Technical Task Force (which I served on) spent a year looking into online age verification, concluding that it is not the solution state attorneys general were seeking. Here’s our report.
  • Illustrating why regulation is problematic in a social media environment, much of which is a reflection of people’s everyday lives, updated in real time: “OSTWG report: Why a living Internet’?”
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Filed Under: Law & Policy, Literacy & Citizenship, Privacy, Research, Social Media Tagged With: COPPA, danah boyd, data protection, Eszter Hargitai, Facebook, Jason Schultz, John Palfrey, lie about their age, media research, online privacy, Social Media, social media research, U13s

Reader Interactions

Comments

  1. Mark Smith says

    November 2, 2011 at 1:13 am

    Just try and block a determined 11-12 year old from getting on Facebook- you can’t. A parent soon finds out that Facebook makes it very difficult for a parent to get the underage account deleted- As far as I could tell, nobody at facebook is reading the reson why I was deleting the account- if they did, they would have blocked my minor child from re-activating it. Kids that young don’t understand what personally identifiable information is, either– and this is what Facebook wants anyway. Facebook turns a tweens into nacciscists- not a good. Society and schools are in for more trouble from these kids who are feeding narccisism through Facebook.

    Reply

Trackbacks

  1. Finally!: Solid cyberbullying data on tweens - NetFamilyNews.org says:
    October 16, 2020 at 8:48 am

    […] About somewhat surprising early research findings on how kids and parents dealt with the “minimum age” for youth online socializing established by the Children’s Online Privacy Protection Act: “Kids lying to Facebook, not their parents: Study” […]

    Reply
  2. Nothing complicated about this: Read 'It's Complicated'! - NetFamilyNews.org | NetFamilyNews.org says:
    February 25, 2014 at 3:58 pm

    […] About a 2011 study boyd conducted about kids under 13 on Facebook […]

    Reply
  3. COPPA's Huge Opportunities | Tech Brainstorm says:
    August 3, 2013 at 7:52 pm

    […] Collier; NetFamilyNews.org – […]

    Reply
  4. COPPA has likely increased minors' risk: Study | NetFamilyNews.org says:
    November 29, 2012 at 11:24 pm

    […] “Kids lying to Facebook, not their parents: Study” […]

    Reply
  5. Today's Net, kids & COPPA: Our comment to the FTC | NetFamilyNews.org says:
    September 25, 2012 at 9:17 pm

    […] didn’t happen for the now-defunct, ultra-safe LEGO Universe (see this). As for parents, we’ve already seen that, when they aren’t seeing the benefits of such regulation, they encourage their kids to find […]

    Reply
  6. The 'minimum age' & other unintended consequences of COPPA | NetFamilyNews.org says:
    August 9, 2012 at 3:48 am

    […] The answer everybody has found is that it can’t be done. Many unintended consequences of COPPA are already well-established. One of them is what has, in effect, amazingly become the minimum age of social networking worldwide, including for many sites not based in the US: 13, an age the FTC was associating with the collection and disclosure of kids’ personal information not their social development. That created other unintended consequences, including millions of kids lying about their age in order to set up accounts in social sites (see this), the undermining of parents’ ability to decide the appropriate age for their own kids to start using social media, and a great proportion of US parents helping their “underage” children sign up (a link to the study here). […]

    Reply
  7. Parents Helping Young Kids Lie To Get Past Facebook’s Age Restrictions says:
    November 10, 2011 at 9:57 am

    […] For more, see danah boyd’s post Why Parents Help Tweens Violate Facebook’s 13+ Rule and Anne Collier’s Kids lying to Facebook, not their parents: Study. […]

    Reply
  8. Larry Magid: Parents Helping Young Kids Lie to Get Past Facebook's Age Restrictions says:
    November 1, 2011 at 5:30 pm

    […] For more, see danah boyd’s post Why Parents Help Tweens Violate Facebook’s 13+ Rule and Anne Collier’s Kids lying to Facebook, not their parents: Study. […]

    Reply

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