“Trust and civility” were, so very appropriately, the focus of the Family Online Safety Institute‘s just-ended annual conference this challenging year.
“We have witnessed countless examples…of ways that trust in institutions, in organizations and even in each other has been eroded,” FOSI CEO Stephen Balkam noted in his opening remarks. “And we have watched how basic civility has been challenged by trolling, online harassment, bullying behavior and worse.”
So back to trust and civility. “We need to protect this treasure,” said Robin Raskin, founder of Living in Digital Times, as she and Larry Magid, with whom I co-directed ConnectSafely.org for 10 years, were up on stage wrapping the day and summarizing their session that discussed what online safety will look like in 2020. “This is the maturation point, the testing point. The big players in this room need to play as one,” Robin continued. Larry added: “These companies need to keep Americans on their side…these institutions, because they are becoming institutions.”
The elephant in the room
They were referring to Facebook, Google, Amazon, Apple, Twitter, Snap, etc., all of whom were in the room. I completely agree this is a “maturation” and “testing point” for companies – and social media in general. But they’re not the only “big players.” The elephant in that room was the rarely discussed one in every gathering about social media and technologies: us, social media users.
We’re the real heavyweights, but we haven’t fully woken up to our powers in this new media environment and networked planet (have you heard young people use the term “woke”?), and users have reached a maturation point too. In order to protect that “treasure” Robin was referring to – connecting humanity for the good of people and societies worldwide – it would be good if we woke up and helped in two ways: Read more