Among many other things, the past 24 hours were a pivotal moment for content moderation – for online safety worldwide. I'm usually not US-centric in the way I think about online safety, but what happened in Washington and online, yesterday and since, and then with the global platforms, showed us how far our thinking – and questions – about Internet safety have come. Last night Facebook and … [Read more...] about Online safety after Trump’s deplatforming
An Oversight Board & what’s actually, urgently, needed
Below you'll find background and context to this pivotal point for social media. For a more prescriptive view, click to "Social media's turning point: 5 steps needed now, no turning back." Suddenly things that looked like important, almost radical (potential) fixes a few months ago now seem like “band-aids” or symptom treatments. Suddenly we need a great deal more. By “we,” I mean us, our … [Read more...] about An Oversight Board & what’s actually, urgently, needed
The Internet’s changing. Internet safety needs to too.
Facebook CEO Mark Zuckerberg just announced a sea change for Facebook, one that "will mean taking positions on important issues concerning the future of the internet," he wrote. I think he's right, and not just because Facebook is the Internet in some countries or because its products have affected elections and the public order (or lack thereof) in many countries, including ours. I agree, too, … [Read more...] about The Internet’s changing. Internet safety needs to too.
Facebook’s ‘Oversight Board’ & Internet safety’s next big step
This could almost be a sidebar to what I wrote earlier this month about the new middle layer of user care that’s organically developing for the new conditions of today’s media environment – a layer of care that’s independent of government and corporations and lies between “the cloud” and long-established care on the ground. But this news is too big for a sidebar! [Disclosure: In addition to the … [Read more...] about Facebook’s ‘Oversight Board’ & Internet safety’s next big step
Digital safety 2019: The new ‘middle layer’ of user care (Part 2)
Part 1 of this series was 2018 highlights. Now it’s time to shine light on some interesting ideas and developments that people have surfaced for a better Internet in 2019 and beyond. We’ll look at a new middle layer of user care that’s being discussed by some – and gradually being built out, little by little, worldwide. Called for by the conditions of our new media environment, it’s a new layer of … [Read more...] about Digital safety 2019: The new ‘middle layer’ of user care (Part 2)