This is a world first and great news at a time when everybody could use a bit of that: The Trust & Safety Professional Association opens its doors today. TSPA is a membership organization designed to support the content moderation community, the people all over the world who do the extremely challenging work of protecting social media users and freedom of expression at the same time. The … [Read more...] about New org for content moderation pros
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Digital safety 2019: The new ‘middle layer’ of user care (Part 2)
Part 1 of this series was 2018 highlights. Now it’s time to shine light on some interesting ideas and developments that people have surfaced for a better Internet in 2019 and beyond. We’ll look at a new middle layer of user care that’s being discussed by some – and gradually being built out, little by little, worldwide. Called for by the conditions of our new media environment, it’s a new layer of … [Read more...] about Digital safety 2019: The new ‘middle layer’ of user care (Part 2)