• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

NetFamilyNews.org

Kid tech intel for everybody

Show Search
Hide Search
  • Home
  • Youth
  • Parenting
  • Literacy
  • Safety
  • Policy
  • Research
  • About NetFamilyNews.org
    • Supporters
    • Anne Collier’s Bio
    • Copyright
    • Privacy

UK children’s ChildLine: Read the coverage carefully

January 10, 2014 By Anne Leave a Comment

An interesting finding from the UK ChildLine’s just-released report: “For the first time in the charity’s 28-year history, more counselling took place online (59%) than by telephone (41%),” the BBC reported about the free, 24-hour counseling service for Britons up to age 19. A disturbing finding: “a significant increase in racist bullying.… A common theme was children being called a ‘terrorist’ or a ‘bomber’ or being told to ‘go back to where they came from.'” That is as much of a red flag about young people’s media environment as about young people.

Another disturbing finding: that the ChildLine handled “4,507 cases of cyberbullying in 2012-13, up from 2,410 in 2011-12.” As much as anything else, this illustrates how much critical thinking we need to bring to news reports – not just because of the 24/7 news cycle and the fact that the news will always remain focused on the exception to the rule, not the rule.

We can’t know how much of the growth in children’s phone and online calls to the helpline are because of their awareness of it, its accessibility to them online or actual growth of problems, but it’s worth considering that these numbers aren’t only because things are much worse for children or children’s behavior is worse (as is often suggested in commentaries on such news).

“We see two elements of the alarmism narrative in this article,” wrote David Finkelhor, who tracks social problem data involving children as director of University of New Hampshire’s Crimes Against Children Research Center. “First, we see an assumption that these statistics show a worsening of the problem. [For example,] more kids are calling the hotline about cyberbullying. But since all social interaction is moving into electronic mode, it does not mean that kids are experiencing more bullying or more nastiness, just that more of everything is happening online. In any case,” Dr. Finkelhor wrote, “hotline calls may not be a good indicator of underlying trends.

“Second,” he continued, “there is the assertion that the problems of today’s kids are worse. The issues facing children today are very different from those that faced us as children. The stranger danger of ‘olden days’ (which everybody [at least in the social science field] knows now was a low probability bogeyman) is contrasted with depression, self-harm, online bullying and suicide of the present era. Anybody remember [the fear of] nuclear annihilation? And the assertion that depression, suicide and bullying are new in the lives of children is absurd. We are talking about it more [emphasis mine, not his]. The data from the US actually show declines in suicide and bullying since the 1990s. The bullying declines have been replicated in international data.” The professor is referring to his 2013 paper “Trends in Bullying and Peer Victimization,” citing US Department of Justice data.

But, while the need for media literacy on the part of news consumers of all ages has never been greater, it’s important to add that no matter how the ChildLine’s report, “Can I Tell You Something?”, is represented, the helpline is doing British youth a tremendous service. Launched 28 years ago, the service “has counselled about 3.2 million children,” the BBC reports.

Related links

  • More reasons why it’s not helpful to take things at face value (on either side of the Atlantic): “Reflexive responses to digital bullying & self-harm not helpful,” “UK’s teen suicide tragedy: Problems, solutions” and “The anonymity factor“
  • “Media siege mentality: Antidote for parents”
  • “To grasp social media’s effects, we need a grasp on social media!”
  • Back in 2010, Dr. Finkelhor coined the term “juvenoia”: my post about Dr. Finkelor’s 2010 talk and paper on the subject where he cites a wide range of youth-related positive indicators in US national data going back to the beginning of the Web
Share Button

Filed Under: cyberbullying, Literacy & Citizenship, Research, Risk & Safety Tagged With: bullying, ChildLine, Crimes Against Children Research Center, cyberbullying, David Finkelhor, youth risk research

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

NFN in your in-box:

Anne Collier


Bio and my...
2016 TEDx Talk on
the heart of digital citizenship

Connect with me on LinkedIn
Follow me on MASTODON
Friend me on Facebook
See me on YouTube

IMPORTANT RESOURCES

Our (DIGITAL) PARENTING BASICS: Safety + Social
NAMLE, the National Association for Media Literacy Education
CASEL.org & the 5 core social-emotional competencies of SEL
Center for Democracy & Technology
Center for Innovative Public Health Research
Childnet International
Committee for Children
Congressional Internet Caucus Academy
ConnectSafely.org
Control Shift: a pivotal book for Internet safety
Crimes Against Children Research Center
Crisis Textline
Cyber Civil Rights Initiative's Revenge Porn Crisis Line
Cyberwise.org
danah boyd's blog and book about networked youth
Disconnected, Carrie James's book on digital ethics
FOSI.org's Good Digital Parenting
The research of Global Kids Online
The Good Project at Harvard's School of Education
If you watch nothing else: "Parenting in a Digital Age" TED Talk by Prof. Sonia Livingstone
The International Bullying Prevention Association
Let Grow Foundation
Making Caring Common
Raising Digital Natives, author Devorah Heitner's site
Renee Hobbs at the Media Education Lab
MediaSmarts.ca
The New Media Literacies
Report of the Aspen Task Force on Learning & the Internet and our guide to Creating Trusted Learning Environments
The Ruler Approach to social-emotional learning (Yale Center for Emotional Intelligence)
Sources of Strength
"Young & Online: Perspectives on life in a digital age" from young people in 26 countries (via UNICEF)
"Youth Safety on a Living Internet": 2010 report of the Online Safety & Technology Working Group (and my post about it)

Categories

Recent Posts

  • Safety by co-design: How we can take youth online safety to the next level
  • Much-less-social media on Facebook’s 20th birthday
  • What child online safety really needs, senators
  • Welcome to 2024!
  • Supporting the youngest witnesses of this humanitarian crisis
  • Should our kids learn how to use generative AI? Well…
  • The missing piece in US child online safety law
  • Generative AI: July 2023 freeze frame

Footer

Welcome to NetFamilyNews!

Founded as a nonprofit public service in 1999, NetFamilyNews quickly became the “community newspaper” of a vital interest community of subscribers in more than 50 countries. Site and newsletter became a blog in the early 2000s. Nowadays, you can subscribe in the box to the right to receive articles in your in-box as they're posted – or look for toots on Mastodon or posts on our Facebook page, LinkedIn and Medium.com. She welcomes your comments, follows and shares!

Categories

  • Home
  • Youth
  • Parenting
  • Literacy
  • Safety
  • Policy
  • Research

ABOUT

  • About NFN
  • Supporters
  • Anne Collier’s Bio
  • Copyright
  • Privacy

Search

Subscribe



THANKS TO NETFAMILYNEWS.ORG's SUPPORTER HOMESCHOOL CURRICULUM.
Copyright © 2025 ANNE COLLIER. ALL RIGHTS RESERVED.